Operations Training Manager
Browns Mills, New Jersey, United States
- Trained, advised, developed, and assisted seven separate companies composed of 25 Strategic Business Units and over 15,000 employees nested in the northeast region.
- Composed, chaired, and managed projects enhancing the customer experience across 25 Strategic Business Units, increasing satisfaction, cohesion, and organizational efficiency levels significantly
- Restructured operational procedures within four business units to drive a 30% enhancement in collaboration, while spearheading cross-departmental coordination initiatives like team workshops and task force.
- Led strategic expatriate management initiatives for a business unit of over 3000 employees, resulting in a streamlined onboarding process and increased readiness
- Analyzed and explored extensive data sets to generate detailed reports for senior management, driving effective strategic planning initiatives with independently created tools and statistical analysis techniques
- Appraised and altered 20+ localized processes, procedures, and logistics in a global business setting to drive efficiency and foster connections leveraging the professional experience that enhanced collaboration among.