Led centralized organization delivering program management, project management, business analysis, and testing solutions to the operations and information technology business units. Managed large-scale projects from planning through delivery, including defining and controlling scope, requirements, schedule, and budget. Identified and allocated resources, led cross-functional teams, and drove proactive risk and issue management.

Gained additional responsibility for administration and operations of Intermediate Care Facilities, Children’s Private Duty Nursing, and five Medicaid waivers focused on disabled and medically complex populations. Served as agency representative to South Carolina Developmental Disabilities Council and its Employment Subcommittee.

Guided operational planning, orchestrated process improvements, and leveraged data-driven decision making to optimize effectiveness of $1.75B business unit. Cultivated relationships and ensured active communication between program areas, agency, and external stakeholders. Directed physical plant operations for remote office locations.

Initially hired to manage large, complex process improvement initiatives through the entire life cycle. Liaised with key stakeholders to define scopes, gather requirements, develop schedules and budgets, and provide regular status reports. Controlled project costs. Allocated and managed project resources to achieve on-time delivery.

Provided outreach, education and technical guidance to healthcare providers throughout the state to facilitate electronic messaging with public health agencies. Managed public health information technology projects.

Oversaw day-to-day operations for company providing program, project, and operations management services to small and medium-size business clients.

Developed supply chain strategy for electrical assemblies business unit with $1.4B in sales. Led the implementation of this strategy as the functional leader for a division with 32 manufacturing sites in the United States, Puerto Rico, Canada and Mexico and over 150 supply chain/logistics employees.

Developed and implemented IT strategy for electrical assemblies business unit with $600M in sales. Provided functional leadership for division with 20 manufacturing sites in the United States, Puerto Rico and Mexico.