Scott David Email & Phone Number

St. Louis, Mo, Us

Lake St Louis, Mo

Lake St Louis, Mo

Working with Utility Coop's across the United States to: Prepare and monitor the Project Plan. Determine expectations and timelines of the Member’s conversion process. Compile and analyze business requirements and evaluate Member / Customers’ operational processes to prepare for software application conversions implementations. Provide superior customer support to internal and external customers in all encounters. Communicate with all parties involved in the enterprise implementation. Perform on-site training or deliver remote application training to Member/Customers. Design and implement system set-up configuration independently, facilitate and follow-up with difficult application requests, and convey customer feedback to development staff. Complete required conversion documents and utilize support tools and best practices as directed. Validate and audit the accuracy of converted data, which includes reconciling converted totals and month-end balancing.

Based Remotely In Greater St Louis Area

Design and develop training materials using various learning theories that includes facilitator and participant guides, tutorials, demonstration models, study and reference materials, job aids, and on-the-job training systems. Collaborate with managers and Subject Matter Experts (SMEs) to gain knowledge of work areas and topics requiring training and develop curriculum requirements and program designs that support organizational needs and objectives. Corporate Trainer for both internal employees and external customers both at corporate headquarters as well as on-site with the customer.As Project Manager I was the primary contact for our clients throughout each project and is a key player in the overall client management aspect of our business. I interact with clients daily and help to identify and address core business requirements, frame the solution, lead system configurations, and communicate integration requirements to our technical team.Develop, implement and maintain policies and systems in relation to monitoring costs and efficiencies to ensure lowest cost transportation is used to satisfy both customer and company needs. Seamless interface with internal customers in the service, logistics, product and finance teams to ensure organizational goals and objectives are met with the highest reliability of the global supply chain. Contract negotiations to accomplish tradelane spend reduction strategy as well as manage and implement transition process when changing carriers.

St Louis, Mo

St Louis, Mo

Bridgeton, Mo

Position and department was outsourced

Overland, Missouri

Bachelor Of Arts (Ba), Human Resources Management And Services, 3.92

Human Resource Management (BA with 3.92 GPA)

Education record