Scott David Email & Phone Number

Chicago, Illinois, United States

TBI, Inc./AppDirect-Chicago, IL 4/2007-7/2003Advocate for Advisor's, Client's and Channel Manager'sIn charge of handling and resolving escalation's for Telco and Cable area for SMB's and Fortune 500 companiesThis would range from order's that are not receiving FOC date's, missed install date's outages, porting issues, products missing, discrepancy of what was quoted vs what is billingSetting up and leading conference calls between Carriers, Advisor's, and Client's via phone… Show more TBI, Inc./AppDirect-Chicago, IL 4/2007-7/2003Advocate for Advisor's, Client's and Channel Manager'sIn charge of handling and resolving escalation's for Telco and Cable area for SMB's and Fortune 500 companiesThis would range from order's that are not receiving FOC date's, missed install date's outages, porting issues, products missing, discrepancy of what was quoted vs what is billingSetting up and leading conference calls between Carriers, Advisor's, and Client's via phone, Zoom, and GoogleTracked cases (open escalation's) in NetSuiteProvided feedback to Sr. LeadershipUpdated carrier contacts in Excel to help keep real time informationNegotiated credit's for client'sMade President Club in 2016 Show less

Responsible for gaining new clients and assisting on existing accountsCreating both press releases and proposalsAssist Executives with preparing and creating new PR tacticsHelp prepare criteria for weekly meetingsServiced and assisted client’s when needed. Heavy phone contact with clients on a daily basis

Directly responsible for maintaining, as well as soliciting and securing new accounts (independent and chain store accounts) for a diversified line of printed fashion apparel within the territory of Illinois.Implement creative and successful strategies to build sales and corporate awarenessPerform a liaison between client and production department to ensure clients needs are addressed and exceed expectationsFacilitate, negotiate and close sales contractsResearch and generate… Show more Directly responsible for maintaining, as well as soliciting and securing new accounts (independent and chain store accounts) for a diversified line of printed fashion apparel within the territory of Illinois.Implement creative and successful strategies to build sales and corporate awarenessPerform a liaison between client and production department to ensure clients needs are addressed and exceed expectationsFacilitate, negotiate and close sales contractsResearch and generate leads and prospectsPromote company recognition through trade shows and sidewalk events Show less

Bachelor Of Science, Communications

Bachelor Of Science, Psychology