Scott Dial Email & Phone Number

Waverly Hall, GA, US

Chicago, Illinois, United States / Remote

Columbus, Georgia Area

Managing multiple engagements and contracts for managed service providers and client technology groups, providing technical oversight all areas of data center, distributed and mainframe infrastructure. Responsible for ongoing management of service provider support, billing, SLA's and contract amendments, I lead a team of Enterprise Service Delivery.

Columbus, Georgia Area

· Career progressed from Systems Administrator, to Manager to Sr. Manager. Currently managing a staff of 9 Systems Engineers and 9 off-shore Systems Administrators, responsible for the operational support of 2 data centers with over 2800 Windows, Sun Solaris and RHEL servers. · Responsible for planning, creation and execution of a $4.5 million dollar.

· Responsible for design, implementation and administration of an enterprise level multi-node load balanced web server farm providing web hosting and e-commerce for 45,000+ customers. o Primarily responsible for 99.999 uptime of web server farm and supporting systems accomplished through the use of F5’s BIG-IP/HA devices and multiple IIS, SQL and file.

· Primary responsibilities include management of Active Directory domain in a multi-domain environment, · Accomplishments:o Established Concord monitoring server and configured it for trending and analysis of domain routers and servers. o Designed and completed an exchange 5.5 to 2000 migrationo Performed the company’s first complete account audit for.

· Responsible for managing all aspects of network infrastructure and server farm · Accomplishments:o Building/Managing AD, Exchange, Citrix, Trend AV, Facsys and IISo Installed and administered Veritas Network storage exec and a scalar 1000 robotic backup device. o Multi-site, Multi-domain AD and Exchange migrationo Responsible for management of Cisco.

· Provided contractor support at the Oklahoma City Air Logistics Center to perform financial and supply chain management analysis. · Accomplishments:o Developing tools in ACCESS and SQL which enabled the client better analysis of business practices used in structuring the Supply Management Activity Group’s (SMAG) revenue, expense, logistics, and readiness.

Manager of an 8 person task which provided IT support to over 1100 computers/users attached to a 15,000 node NT network and daily operations of a DEC Vax cluster.. Mentored technicians and operations staff which enabled us to provide quality customer care and in turn, expand our staff to 5 technicians.. Provided technical assistance to other LAN Analyst.

Managed operations of computer operations and personnel. Supervised daily operation of VAX Cluster operating on VAX/VMS software. Wrote DCL based user interfaces and procedures to streamline the otherwise cumbersome command line interface. Developed training materials and trained 4 other operators.

· Broad sweeping responsibilities including Base telecommunications center operator, Communications Security (COMSEC) for AWACS and Computer Systems Management. Highest security clearance held – TOP SECRET SCI.

Itil - Foundations V3

Education record