Scott Edwards Email & Phone Number

National Computer Center, Woodlawn, MD

Senior Administrator for the Argent Guardian monitoring software, this software is key to maintaining the high availability of the eDib Unix, Fax, and FECS servers for disability case processing. Responsibilities include the design, scripting, and implementation of rules and relators, to validate the eDib servers and applications functionality, and.

Woodlawn, MD

• DMA Systems Monitoring:
• Monitored 600+ servers using the Argent XT Guardian Software and responded to change requests and provided on-call support.
• Collaborated with the eDib Windows Support Team to troubleshoot and resolve problems, and answer customer questions.
• Wrote and maintained documentation of processes for system configuration, systems deployment, systems monitoring, and LAN Administration.DMA Deployment:
• Supervised a team of up to five persons responsible for the configuration and deployment of over 700 workstations with specific deadlines which contributed to a very high customer satisfaction rating and award to.
• Provided training to new hires on the project to perform server and workstation configuration, deployment procedures, server and workstation support, and training to SSA personnel on the use and maintenance of scanning.

Bachelor Of Science (Bs), Computer Networks And Security

Minor in Business Administration.

Information Technology

Course work in preparation for pursuit of B.S. in Information Technology.

High School Diploma