Scott Ferguson Email & Phone Number

Detroit, Michigan, United States

Detroit, Michigan, United States

Greater Detroit Area

Maintain servers based on Windows Server 2008 R2, 2012 R2 and select vendor builds of Linux.Manage network services including, but not limited to Active Directory, Routing, DNS (internal and external), DHCP, Group Policy, DFS, Print sharing and File Sharing.Manage VMWare 6.0 Infrastructure.Manage Deployment Infrastructure consisting of SCCM 2012 R2 and MDT 2013 Update 2.Manage Exchange 2010 infrastructure.Manage Document Management Infrastructure.Perform proactive maintenance and resolve issues escalated beyond Help Desk Levels 1 and 2.Coordinate with third party suppliers to provide services and products and to resolve issues.Key participant in project procurement, planning, scheduling and execution.Manage server, exchange, asset and SIEM monitoring and management infratructure.Participate in rotating On-call schedule.

Madison Heights, Mi 48071

Responsible for the overall health of client networks and client satisfaction. Maintain relationship and client / company partnership by providing overall IT guidance to client. Key focus points include systems administration, network engineering functions, documentation and project delivery. Provide technical expertise to account team, identify revenue opportunities and participate in technical discussions. Provide recommendations to client to maintain and enhance technology solutions that impact client continuity and growth.Primary Engineer for numerous clients in Michigan and Ohio ranging in size from 10 to 300+ users.Detroit market representative for All Covered national standards committee.Maintain servers based on Windows Server 2003, 2008, 2008 R2, 2012 and 2012 R2.Responsible to ensure network monitoring and backups are functional and correctly configured.Manage network services including, but not limited to Active Directory, Routing, DNS (internal and external), DHCP, Group Policy, Print sharing, Exchange and File Sharing.Deploy and manage VMWare vSphere (Versions 4.0 – 6.0) and Citrix XenApp 6.5 environments.Perform proactive maintenance and resolve issues escalated beyond Help Desk Levels 1, 2 and 3.Coordinate with third party suppliers to provide services and products and to resolve issues.Key participant in project procurement, planning, scheduling and execution.Provide targeted training to help desk personnel in newly supported systems.Participate in rotating On-call schedule.

Madison Heights, Mi 48071

Responsible for the overall health of client networks and client satisfaction. Key focus points include systems administration, network engineering functions, documentation and project delivery. Provide technical expertise to account team, identify revenue opportunities and participate in technical discussions. Provide recommendations to client to maintain and enhance technology solutions that impact client continuity and growth.

Oxford, Michigan

Manage network hardware, servers, workstations and other network devices for 250 users across 6 sites and 2 satellite offices spanning 5 counties in Southeast Michigan.Maintain servers based on Windows Server 2003, 2008, 2008 R2, 2012 and Linux Operating Systems.Maintain network services including, but not limited to Routing, DNS, DHCP, Group Policy, Certificate Authority, E-mail, File Sharing, Printer Sharing, SharePoint Services and Software Installations.Maintain and test server backups, performing file and image level restores as required.Maintain VMWare vSphere 4 and Citrix XenApp 6.5 environments.Coordinate with leadership to determine and deploy infrastructure and services needs for office expansions, office moves and new office openings.Manage VOIP, analog and cellular telephone services across all sites and locations.Coordinate the daily duties of and resolve issues escalated by Help Desk Technician.Responsible for purchase of all I.T. / Telecom related equipment.

General Motors, Warren Michigan

Lead design, deployment and maintenance of timesheet application, resource planning tool and staff database for GM Truck Product Center Engineering Design Staff.Interfaced with end users and Information Systems contractors (EDS) to translate user needs into software, hardware and system access orders.