Scott Huling Email & Phone Number

Boston, Ma, Us

Billerica, Massachusetts, United States

Medford Wellington, the business continuity company, is committed to keeping commercial enterprises running uninterrupted – from restaurants and retail spaces to laboratories and hospitals. Its ecosystem of experts work in partnership with business owners and facility managers to fix real-time issues as well as plan, construct and manage cutting-edge systems to optimize performance and reduce energy costs. The team collaborates with partners to analyze and minimize future risks and leverages Medford Wellington’s custom maintenance and monitoring programs to keep their businesses operational 24X7. To learn more about Medford Wellington’s commercial services and construction expertise and how we can help your business, please contact us, anytime.

Boston, Massachusetts, United States

I championed oversight with company partners charged with supervising customer service and sales agents. I diligently developed and implemented call workflows in partnership with managers and supervisors. I created scalable solutions and leveraged data metrics to identify performance gaps.

Boston, Massachusetts, United States

I progressed from my previous role to steer a 10-member technical support team, mentoring and coaching team members to advance customer service and conflict resolution skills. I prioritized KPIs to enable long-term growth.

Boston, Massachusetts, United States

I handled approximately 50 calls daily, assisting in the growth of customer base and increasing overall sales through continuous improvements. I was recruited by HR to leverage my customer communications as a standard for long-term onboarding and hiring processes.

Boston, Massachusetts, United States

I pioneered the evaluation of Google advertisements by evaluating impact of ads and providing overall ratings. I served a key role in supporting advertising efforts for clients to detect overall effectiveness of new and current advertisements.

Quincy, Massachusetts, United States

Throughout this role, I led a 10-member team of qualified sales professionals through representation of Verizon FIOS door-to-door campaign. I provided hands-on coaching for sales teams by traveling on-site to ensure follow-through with a large-scale customer base.

Taunton, Massachusetts, United States

Within this role, I spearheaded the sales lifecycle for 96 key accounts within the Southeastern Massachusetts region over a five-year period. I engaged with top retailers weekly to identify specials and quantity discounts to execute competitive product positioning and initiate interactive promotional displays.