Scott Jackson
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Scott Jackson Email & Phone Number

Director, Client Services at Optimal Blue at Optimal Blue
Location: Little Elm, Texas, United States 10 work roles 1 school
1 work email found @optimalblue.com LinkedIn matched
✓ Verified Jul 2026 4 data sources Profile completeness 100%

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Current company
Role
Director, Client Services at Optimal Blue
Location
Little Elm, Texas, United States
Company size

Who is Scott Jackson? Overview

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Quick answer

Scott Jackson is listed as Director, Client Services at Optimal Blue at Optimal Blue, a with 278 employees, based in Little Elm, Texas, United States. AeroLeads shows a work email signal at optimalblue.com and a matched LinkedIn profile for Scott Jackson.

Scott Jackson previously worked as Director of Client Services at Optimal Blue and Team Manager, Client Services at Optimal Blue. Scott Jackson holds Associates Of Applied Arts, Animation/Broadcast Design from The Art Institutes.

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Email format at Optimal Blue

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{first_initial}{last}@optimalblue.com
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Profile bio

About Scott Jackson

Scott Jackson is a Director, Client Services at Optimal Blue at Optimal Blue. He possess expertise in credit, mortgage lending, leadership, loans, risk management and 13 more skills. Colleagues describe him as "Scott Jackson has been great to work with and has always worked hard to optimize the business partnerships he supported. He was very inclusive with his business support partners and kept everyone informed about his tasks and performance. I enjoyed working with Scott and know that once again he will produce excellent results in his new career." and "Scott is a great team player who is very analytical and he has the ability to clearly communicate. He builds strong relationships with internal and external partners and he is a self starter. He has a thorough understanding and working knowledge of sales and service, and he has the ability to build strong action plans and drive execution. Scott is an "out-of-the-box" thinker, and he has strong judgment skills from a sales and process design perspective. Working with him… Show more"

Listed skills include Credit, Mortgage Lending, Leadership, Loans, and 14 others.

Current workplace

Scott Jackson's current company

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Optimal Blue
Optimal Blue
Director, Client Services at Optimal Blue
plano, texas, united states
Website
Employees
278
AeroLeads page
10 roles

Scott Jackson work experience

A career timeline built from the work history available for this profile.

Director Of Client Services

Current

Plano, Texas, United States

Jun 2024 - Present

Team Manager, Client Services

Jul 2022 - Jun 2024

Client Success Manager

Plano, Texas

Educate the Capital Markets Managers of my assigned account to use all facets of the Optimal Blue product and pricing engine, including creating margins, scripting adjustments and eligibility rules and dynamic markups based on loan data.Field emails and phone calls from my accounts to help them problem solve loan level pricing issues, eligibility questions, LOS integration issues and to offer advice/best practices.Conduct business review calls with my customers and… Show more Educate the Capital Markets Managers of my assigned account to use all facets of the Optimal Blue product and pricing engine, including creating margins, scripting adjustments and eligibility rules and dynamic markups based on loan data.Field emails and phone calls from my accounts to help them problem solve loan level pricing issues, eligibility questions, LOS integration issues and to offer advice/best practices.Conduct business review calls with my customers and Optimal Blue BDM’s to gain insight into their business model so that I will know how to best help them with Optimal Blue solutions, what the might benefit from most, as well as generate cross sell opportunities for other ancillary Optimal Blue products.Assist customers in the process of transitioning LOS integrations, and walking them through the testing process and what the differences are in the integrations in terms of data transfers.Identify system related errors/issues and when appropriate, create and escalate technical requests so that software developers could correct the issues. Show less

Sep 2016 - Jul 2022

Relationship Manager

Plano, Tx

Managed relationships with 67 dealers in northwest Arkansas and southwest Missouri by working to structure auto loans in such a way that they maximize their revenue on the deal, including reserve and back end products.Funded 209 loans during the first full month (August 2014) of managing the territory, which was a remote territory prior. Increased funded loan count 144 for a total of 353 in January 2015, representing a 168.8% increase in monthly funded volume in only 6… Show more Managed relationships with 67 dealers in northwest Arkansas and southwest Missouri by working to structure auto loans in such a way that they maximize their revenue on the deal, including reserve and back end products.Funded 209 loans during the first full month (August 2014) of managing the territory, which was a remote territory prior. Increased funded loan count 144 for a total of 353 in January 2015, representing a 168.8% increase in monthly funded volume in only 6 months.Fought through adversity when a new buying model was released (G3/V3) and cashout rates in subprime dropped to 6% in Arkansas. Competition was strong during this time but by March of 2016 funded contracts reached a record high of 475.Assisted in increasing Capital One market share in the state of Arkansas from July 2014 through December 2104 by following FICO ranges, 500 to 620 increased from 11.07% to 13.77%, 620 to 700 increased from 2.67% to 6.41%, 700 + increased from 2.54% to 6.16%Represented our buying team in our regional Dealer Management Committee. Advised the team of which dealers to focus on to drive incremental contract volume. Our team uptiered 11 dealers in March 2016, which was the first full month of existence of this committee, 3 of these dealers were dealers that I personally managed. Show less

Jun 2014 - Sep 2016

Business Support Lead Ii

Plano, Tx

Managed administrative duties for all of Bank of America’s marketing services agreements with realtor partners on the east coast with monthly marketing fees ranging from $500 to over $250,000.Worked with alliance partners, marketing, and business development to ensure that marketing efforts on behalf of Bank of America are in compliance with RESPA.Trained partners on what was expected of them in terms of their monthly and quarterly marketing evidence submissions and the proper… Show more Managed administrative duties for all of Bank of America’s marketing services agreements with realtor partners on the east coast with monthly marketing fees ranging from $500 to over $250,000.Worked with alliance partners, marketing, and business development to ensure that marketing efforts on behalf of Bank of America are in compliance with RESPA.Trained partners on what was expected of them in terms of their monthly and quarterly marketing evidence submissions and the proper way to make such submissions.Successfully managed a pipeline of over 75 alliances while maintaining a month over month success rate of 95% of partners submitting their monthly marketing information before the due date, and subsequently reviewed within 2 business days 100% of the time.Partnered with risk management and legal to reassess contracted marketing responsibilities to bring evidence in alignment with RESPA requirements.Identified issues with partners’ marketing that was out of compliance or in breach of the executed agreement and brought those issues to the attention of senior management at the bank. Show less

Aug 2011 - Feb 2014

Relationship Manager

Plano, Tx

Managed all of Bank of America’s strategic affinity alliances such as Overstock.com, Reply.com, HomeGain.com, Bluebook International, Augeo and Allison James Estates and Homes with annual forecasts ranging from $39,488,500 to $1,486,250,000 per alliance.Strategized and identified methods for Bank of America to increase the capture rate of the partner’s buy-side volume. Assisted the Bank of America Legal and Compliance teams to identify possible flaws in the marketing… Show more Managed all of Bank of America’s strategic affinity alliances such as Overstock.com, Reply.com, HomeGain.com, Bluebook International, Augeo and Allison James Estates and Homes with annual forecasts ranging from $39,488,500 to $1,486,250,000 per alliance.Strategized and identified methods for Bank of America to increase the capture rate of the partner’s buy-side volume. Assisted the Bank of America Legal and Compliance teams to identify possible flaws in the marketing responsibilities being performed by business partners that could potentially pose RESPA risk to both parties.Conducted strategic meetings with partner’s executive management team to identify areas of concern with the alliance and identify actionable items that could be discussed with the supporting Loan Officers.Lead launch calls and presented to the partner’s network of Realtors / Franchisees to demonstrate the benefits and value they could provide their customers by having a strategic partnership with Bank of America.Attended and presented at partner’s regional and national sales conferences to gain support of the alliance from the partner’s Agents / Franchisees and the attending Bank of America support staff. Show less

Jul 2009 - Apr 2011

Conversion Sales Support Specialist

Plano, Tx

Worked with a steady pipeline of 350-500 borrowers to help determine the best permanent loan product for their One Time Close construction loan. Assisted borrowers with expiring rates to relock or extend and explain the financial implications of each scenario.Originated HELOCs and fixed rate second liens for those borrowers who were unable to avoid private mortgage insurance by means of an increase appraised value once the home was completed.Maintained a conversion… Show more Worked with a steady pipeline of 350-500 borrowers to help determine the best permanent loan product for their One Time Close construction loan. Assisted borrowers with expiring rates to relock or extend and explain the financial implications of each scenario.Originated HELOCs and fixed rate second liens for those borrowers who were unable to avoid private mortgage insurance by means of an increase appraised value once the home was completed.Maintained a conversion percentage of 92% to 96% losing few loans to competitor refinances.Consistently ranked among the top in the department for locked loans and loans converted from construction to permanent.Locked a total of 122 loans for $58,903,135 in February of 2007 when business was at a peak. Show less

Jun 2006 - Jul 2009

Senior Pricing Support Desk Analyst

Plano, Tx

Corrected loan level pricing errors that had been escalated from the Pricing Analysts.Mentored Junior Pricing Analysts by coaching them on pricing strategies and various techniques of correcting pricing related errors.Generated “off sheet” rate requests when needed, to facilitate customers’ need to buy down their rate beyond the lowest published rate. Reconciled end of month reports for corrected loans and financial impact to branch office’s profit and… Show more Corrected loan level pricing errors that had been escalated from the Pricing Analysts.Mentored Junior Pricing Analysts by coaching them on pricing strategies and various techniques of correcting pricing related errors.Generated “off sheet” rate requests when needed, to facilitate customers’ need to buy down their rate beyond the lowest published rate. Reconciled end of month reports for corrected loans and financial impact to branch office’s profit and loss.Worked with senior management to identify pricing related system issues and suggested methods of resolution.Worked with Home Loan Branch Managers to improve profit margins for their branch by coaching them and their Loan Officers on proper loan level pricing and rate lock extension strategies. Show less

Nov 2003 - Jun 2006

Builder Credit Analyst

Plano, Tx

Completed builder registrations based upon review findings from suppliers, sub contractors and past customers.Contacted suppliers and sub contractors to verify builder accounts and payment history.Spoke with past clients of the builder to verify quality of work and their level of satisfaction with the builder.Searched public records to ensure the builder had no tax liens and was not party to a lawsuit.Mitigated risk levels by making builder relationship… Show more Completed builder registrations based upon review findings from suppliers, sub contractors and past customers.Contacted suppliers and sub contractors to verify builder accounts and payment history.Spoke with past clients of the builder to verify quality of work and their level of satisfaction with the builder.Searched public records to ensure the builder had no tax liens and was not party to a lawsuit.Mitigated risk levels by making builder relationship recommendations to the department manager. Show less

May 2002 - Nov 2003

Sales Presentation Developer

Marconi Communications

Irving, Tx

Generated animation and graphics for training and marketing videos.Developed graphics and marketing material for trade shows.Produced telephony topology charts for industry magazine publications.

Jan 2000 - Jan 2002
Team & coworkers

Colleagues at Optimal Blue

Other employees you can reach at optimalblue.com. View company contacts for 278 employees →

1 education record

Scott Jackson education

FAQ

Frequently asked questions about Scott Jackson

Quick answers generated from the profile data available on this page.

What company does Scott Jackson work for?

Scott Jackson works for Optimal Blue.

What is Scott Jackson's role at Optimal Blue?

Scott Jackson is listed as Director, Client Services at Optimal Blue at Optimal Blue.

What is Scott Jackson's email address?

AeroLeads has found 1 work email signal at @optimalblue.com for Scott Jackson at Optimal Blue.

Where is Scott Jackson based?

Scott Jackson is based in Little Elm, Texas, United States while working with Optimal Blue.

What companies has Scott Jackson worked for?

Scott Jackson has worked for Optimal Blue, Black Knight, Capital One - Auto Finance, Bank Of America, and Countrywide Home Loans.

Who are Scott Jackson's colleagues at Optimal Blue?

Scott Jackson's colleagues at Optimal Blue include Duanita Blunt, Baghla Dayno, Charles Rogers, Russell Webb, and Colin Miller.

How can I contact Scott Jackson?

You can use AeroLeads to view verified contact signals for Scott Jackson at Optimal Blue, including work email, phone, and LinkedIn data when available.

What schools did Scott Jackson attend?

Scott Jackson holds Associates Of Applied Arts, Animation/Broadcast Design from The Art Institutes.

What skills is Scott Jackson known for?

Scott Jackson is listed with skills including Credit, Mortgage Lending, Leadership, Loans, Risk Management, Management, Sales, and Loan Origination.

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