Scott Johnson Email & Phone Number

Coral Gables, Florida, United States

Answer questions about the menu while providing food and drink suggestions. Transmit orders to bar and kitchen by recording guest’s choices, dietary needs and special requests via P.O.S System.Up-sell menu items when appropriate Provide excellent customer service by anticipating the guest's needs before they ask and maintaining an enthusiastic attitude.Deliver an accurate bill promptly and at the right time.

Miami, Florida, United States

Gig work where I pick up events and work as a server when needed

Remote

Handled more than 75 calls daily providing exceptional listening skills to determine the nature of their call in order to clearly and precisely address their inquiries in a professional manner. Be in compliance with keeping claimants personal information confidential and assisting them via email or chat.

Maintained HACCP sanitation standard. Refilled drink and food items.Cleared and set tables.Ensured the bars were fully stocked

Miami Beach, Florida, United States

Managed a staff of 48 team members. Resolved customer complaints, and provided relevant information. Counted money in cash drawers routinely to ensure that amounts were correct.

Effectively managed a unit of 30 soldiers, coordinated schedules and enforced policies by negotiating conflicts in a fair but firm manner. Ensured units were up to standard by conducting semiannual and monthly audits. Ensured training and development of soldiers and future E5’s by conducting classes and giving progress reports.