General Manager
Current• Responsible for all operations related to the processes and procedures for the management of the daily store work flow• Ensure training, continuing education and management of employee performance• Coaching, counseling, motivating employees to perform at their highest level of optimization• Manage labor costs and budgeting through employee scheduling, using sales to labor ratios in accordance with FT/PT policies and procedures• Prepare annual budgets, schedule expenditures, evaluate variances, analyze operating and financial statements for profitability ratios and adjust accordingly to meet corporate sales goals. • Determine marketing strategies to promote sales using display plans and floor placement to optimize sales strategies • Identify current and future customer needs by establishing a rapport with all customers, regardless of their intent to purchase immediately or planning for future purchases• Maintain professional and technical knowledge by attending education workshops, reviewing professional publications, establish colleague networking and participate in professional societies Ranked #2 is sales for the local region. Ranked in the top 2% of all sales associates among a workforce of 200 stores throughout the company