Scott Judkins Email & Phone Number

Christchurch

• Convert showroom visitors into customers by understanding their needs and interests, and matching them to the most appropriate car, explaining specific features and warranty options.• Recognise the characteristics, capabilities, and features of all cars, and provide potential customers with detailed information, including comparing different competitive models.• Answer customer questions about cars, financing and purchase processes, and coordinate with the finance department to determine each customer’s financing and ownership options.• Establish a rapport with potential customers and follow up post sale to encourage future sales and repeat business.• Assist customers with completing the relevant paperwork required for a successful sale to be processed.

Christchurch, Canterbury, New Zealand

• Served and advised customers in a large modern showroom environment, guiding them through their bathroom purchase options.• Assessed building plans and provided suitable recommendations for architects and building companies.• Managed relationships with key accounts and high value customers, and developed and fostered strong relationships in both trade and retail to generate repeat business.• Met with manufacturers nationwide to gain a comprehensive understanding of their products.

Christchurch

• Developed warehouse operations systems by determining product handling and storage requirements, equipment utilisation, inventory management, and freight requirements.• Trained and managed a warehouse team of 4 to solve day-to-day operational issues and reach short- and long-term performance goals• Reviewed and prepared workflow, manning and space requirements, equipment layout, and action plans while ensuring productivity, quality and customer service standards were met.• Maintained a safe and healthy work environment by establishing, following, and enforcing standards and procedures and complying with legal regulations.