Scott Kennedy

Scott Kennedy Email and Phone Number

Senior Project Manager | Scrum Master Certified @ Capita
london, england, united kingdom
Scott Kennedy's Location
Cockburnspath, Scotland, United Kingdom, United Kingdom
About Scott Kennedy

With over 20 years of experience in the IT industry, I am a Senior Project Manager, Programme Manager and Scrum Master who specialises in delivering complex and challenging projects in the areas of Unified Comms, Middleware, and Data Centre Infrastructure. I was most recently on contract with NatWest Group, working within the Unified Comms team on various projects to improve the Contact Centre experience, as well as on the Middleware Programme to ensure the security and support of the middleware estate.I am Scrum Master Certified and have successfully applied Agile practices to both project and platform support teams, facilitating collaboration, efficiency, and quality. I have also worked on traditional waterfall projects and have a strong background in IT Service Management and Process Improvement. I am known for having a level head in times of pressure and for helping my teams to overcome obstacles and deliver value to stakeholders and customers. My goal is to leverage my skills and expertise to contribute to digital transformation and innovation in the IT sector.

Scott Kennedy's Current Company Details
Capita

Capita

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Senior Project Manager | Scrum Master Certified
london, england, united kingdom
Website:
capita.com
Employees:
20136
Scott Kennedy Work Experience Details
  • Capita
    Senior Project Manager
    Capita Nov 2023 - Present
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  • Natwest Group
    Senior Project Manager / Scrum Master
    Natwest Group May 2017 - Aug 2023
    Edinburgh, United Kingdom
    Within the Unified Comms team working on both remediation and upgrade projects as well as business funded work to improve the Contact Centre experience. Including Proof of Concept work to move Voice Biometrics to the Cloud and upgrades to Call Recording. Managed projects through the full lifecycle. Managed third party resources from engagement, contracts, onboarding, execution of projects and offboarding.Working on the Middleware Programme within LSI using SAFe. Acted as Release Train Engineer. Managed the overall Middleware project budget. Running PI Planning for the platform. Completed a number of remediation projects to ensure that the middleware estate was fully supported and secure. These included upgrades to WebSphere, DataPower, MQ and others.Embedded Agile practices within the Middleware teams.
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  • Ecs
    Senior Project Manager
    Ecs Sep 2016 - Mar 2017
    Edinburgh, United Kingdom
    Working on Data Centre Environmental Tooling projects for a major financial services client as part of an overall programme of work.Reduced footprint and costs through removal of retired and zombie hardware.Alleviated environmental costs through the creation of Cold and Warm zones within the global data centre estate.Implementation of new Network Cabling Management system leading to benefits in time saving for future delivery projects and the reduction of risk of human error in network cabling activities.Implementation of new Sensor Management system leading to improvements in environmental management.
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  • Royal Bank Of Scotland
    Senior Project Manager (Contract)
    Royal Bank Of Scotland Mar 2016 - Aug 2016
    Edinburgh, United Kingdom
    Engaged on the Williams & Glyn Delivery Programme in the Tooling Delivery TeamTook the Complex Tooling workstream that was crudely defined and brought it into governance. By the point of Programme cancellation the various workstreams were in the following position:* CIO Tooling was 90% delivered* CA APM was in proof of concept with a production design delivered* Iliad toolset production design was delivered, test infrastructure built and production infrastructure in the build process.
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  • Royal Bank Of Scotland
    Senior Project Manager
    Royal Bank Of Scotland May 2013 - Nov 2015
    Edinburgh, United Kingdom
    Leading the infrastructure delivery activities on Mortgages projects such as the Mortgage Self Service Upgrade, Online Diary implementation, upgrade to Real Time Decisioning engine, and the PPI Complaints Remediation project. As a result of previous troubleshooting success I was asked to take control of Future Bank Initiative projects to bring them back into governance and manage to completion. Projects managed from initiation through the full lifecycle.Focal point for raising technical change records within the team.Typical project budgets within this tenure ranged from £250k to £1m.
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  • Royal Bank Of Scotland
    Senior Project Manager
    Royal Bank Of Scotland Feb 2013 - May 2013
    Edinburgh, United Kingdom
    Following 2e2 entering Administration I was actively recruited on a contract basis to complete the Shared Service workstream on the Amstelveen Data Centre Exit Programme.
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  • 2E2
    Senior Project Manager
    2E2 Sep 2012 - Feb 2013
    Edinburgh, United Kingdom
    Reclaimed vital space and power in the Edinburgh Data Centre estate of a client in the Banking Sector, leading to quantifiable cost savings in the region of £100k per annum. Early start-up activities for a number of other consolidation projects aimed at providing power and space for new initiatives to utilise the data centres.Was selected to take responsibility for the Shared Service stream on the Amstelveen Data Centre Exit programme. Took this undefined workstream and brought it into governance.Defined and implemented a number of services that were not involved in the main cutover event and that required individual attention.
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  • Bt
    Senior Project Manager
    Bt Mar 2012 - Jul 2012
    Edinburgh, United Kingdom
    TUPE transferred to BT from Standard Life starting 1st March 2012. Managed the Transformation Programme for Voice and Data services within Standard Life with specific focus on:DNS/DHCP migrationWAN TransformationTelephony Expense Management MigrationContact Centre Upgrade
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  • Standard Life
    Senior Project Manager
    Standard Life Aug 2008 - Feb 2012
    Edinburgh, Scotland, United Kingdom
    Managed a range of infrastructure projects within Network Services including:LAN Refresh Programme across the Head Office estateRenegotiated the UK mobile telephony/BlackBerry and Open Fibre contracts securing a 25% reduction in costsUpgraded the contact centre infrastructure utilised within the UK and various international sites. Project budgets varied from £25k to £1.5m. Deputy for the ISOS Network Services Programme Manager and as such regularly attended various management forums, monitored and managed resource requests coming into Network Services and acted as point in the Programme Manager’s absence. Chaired the monthly Network Services finance meeting and provided financial guidance to the Network Services Leadership Team. Chaired the quarterly scorecard review with one of Network Services’ largest suppliers.Delivered a process initiative, documenting the definitive ordering and installation process for Network Services.
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  • Royal Bank Of Scotland Group
    Infrastructure Project Manager
    Royal Bank Of Scotland Group Feb 2006 - Aug 2008
    Edinburgh, Scotland, United Kingdom
    Infrastructure Projects projects that were multi-discipline or had multiple interfaces. Major projects managed to a successful conclusion during this time include:NatWest ATM estate upgraded to Windows XP and ADSL – 3000 ATM's circa £8m budgetDepros System Upgrade – to install new infrastructure to manage workflow at RBS Cash Centres circa £2mAdditional activities:Team champion for the introduction of a new planning and management tool. Founder member of the PM Forum within Infrastructure Projects.Owned the interface between the PM Forum and the Test Centre of Excellence.
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  • Royal Bank Of Scotland Group
    Release Analyst
    Royal Bank Of Scotland Group Oct 2004 - Feb 2006
    Edinburgh, Scotland, United Kingdom
    Responsible for the release of workstation and server builds. Identified a number of areas where there was duplication and lack of consistency leading to an ineffective workflow. Created a set of repeatable processes and procedures and instituted a business forum through which details of future change could be broadcast and applied governance to the distribution of new builds and upgrades. Chair of the Change Review Board that approved requests for new and updated software application packages. Made improvements to the forum and its profile including the appointment to the Board of a wider representation of stakeholders. Deputy for the Release Management Manager. Involved in recruitment for the team.
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  • Ibm Global Services
    Desktop Refresh Team Leader
    Ibm Global Services Mar 2004 - Oct 2004
    Macclesfield, England, United Kingdom
    Managed the provision of the Desktop Refresh Programme on the AstraZeneca contract for IBM. Actively recruited to work alongside the Project Manager in the development of processes and procedures for the programme and to manage the scheduling and implementation of the programme. Lead a team of eight dedicated engineers and two schedulers to implement the programme.
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  • Ncr Corporation
    Implementation Manager
    Ncr Corporation Sep 2003 - Mar 2004
    Dundee, United Kingdom
    Implementation Manager for the ATM Upgrade Project for a UK banking group. Main duties: * Manage the provision of engineering resource via a third party sub-contractor. * Act as the first point of escalation for the engineers while on site for technical and logistical issues * Act as the first point of escalation for the customer in the event of any scheduling issues, or other concerns* Provide detailed progress reports for the customer and the NCR Project Manager * Create Billing pack for presentation to the customer at each financial month end. * Reconcile Invoice from third party resource supplier each financial month end. * Manage the Implementation Co-ordinator assigned to the project.
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  • Ibm Global Services
    Desktop Refresh Team Leader
    Ibm Global Services Feb 2001 - Sep 2003
    Edinburgh, Scotland, United Kingdom
    Managed a team of twelve mobile engineers, delivering a successful implementation ahead of schedule. Key Achievements: * Promoted from Desktop Engineer to Team Leader* Fostered an atmosphere of co-operation amongst the team of engineers that was not apparent upon taking the position of Team Leader. * Created a working relationship with the IBM support teams on the contract that was lacking upon taking the Team Leader's position, and broadened their knowledge and understanding of the Refresh programme. * Acted as deputy for the Project Manager. * Undertook interviews and made recruitment decisions on new team members* Received a top appraisal marking of Outstanding for this role
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  • The East Lancashire Paper Mill Company Ltd
    Analyst/Programmer
    The East Lancashire Paper Mill Company Ltd May 1999 - Jan 2001
    Radcliffe, England, United Kingdom
    Sole programming resource and support for the IT systems employed by the Paper Mill Company. The systems were located across a 75-acre site and remotely with the third party distribution company. Key Achievements:* Remodelling the entire Mill-wide production system to fit with the company's new business model. This involved seeing the project from inception, through coding and testing, to the final rollout of the live system, and post rollout fixes.

Scott Kennedy Education Details

Frequently Asked Questions about Scott Kennedy

What company does Scott Kennedy work for?

Scott Kennedy works for Capita

What is Scott Kennedy's role at the current company?

Scott Kennedy's current role is Senior Project Manager | Scrum Master Certified.

What schools did Scott Kennedy attend?

Scott Kennedy attended The Open University, University Of Staffordshire, The Manchester Metropolitan University.

Who are Scott Kennedy's colleagues?

Scott Kennedy's colleagues are Larry Warburton, Florence Bradshaw-Jinks, Shivanjali Dodke, Rachel Webb, Sasi Ravi, Gbeminiyi Fajolu, Ben Goldsmith.

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