Scott Koonce Email & Phone Number

Minnesota, Nd, Sd, Wi

Minneapolis, Minnesota, United States

• Developed and maintained high-level client relationships, tailoring custom solutions to meet client needs.• Responded to RFPs, created compelling business cases, and successfully contracted for work.• Collaborated with internal and external partners from sale through implementation, streamlining processes and leading sales activities.

Greater Minneapolis-St. Paul Area

Connection Enterprise Solutions provides customer-centric IT solutions and services tailored to the unique needs of the healthcare community.• Caregiver Collaboration• Clinical Mobility and Patient Engagement• Infrastructure and Software• Privacy and Security• OneSource Global Procurement Platform

Plymouth, Mn

Eplus is an accomplished network integrator, an experienced managed services provider and a facilities-based telecommunications company. We leverage our network, our expertise and our unique approach to mixing managed services with customer-owned systems to create powerful communications solutions.

Greater Minneapolis-St. Paul Area

Managed and exceeded growth targets. Effectively leveraged both internal and partner resources to obtain sales objectives and desired business outcomes for customers. Positioned Cisco solutions within various departments and functional groups within the customers’ organizations to ensure that the full spectrum of solutions were being presented. In addition to driving strong customer relationships, worked closely with key reseller partners as well as the ecosystem partners to complement Cisco’s offerings in the market. Effectively sold business value at an executive level, ROI/TCO at a financial level and technical benefits at an IT level.

Greater Minneapolis-St. Paul Area

Senior Account ManagerMeeting and exceeding sales targets with assigned Fortune 500 accounts selling solutions and services. Building and maintaining positive relationships with senior executives, key decision makers and influencers and technical experts within designated accounts. Develop clear understanding of customer environments and building customer communication solutions in which T-Mobile can impact, enhance and optimize the customer’s activities and results. Clearly assigning priorities to business opportunities and create account plans and sales strategies. Leading the sales team within T-Mobile USA within designated accounts. Exerting strong influence on the customer’s mobile communications strategy and purchasing decisions. Work directly and cross functionally to drive high customer satisfaction among designated accounts.

Greater Minneapolis-St. Paul Area

2003-2009 T-Mobile USA National Account ManagerManaged all aspects of several multimillion dollar accounts with combined annual revenue over $35+ Million.Implemented sales/growth strategies within these accounts while collaborating with cross-functional teams (marketing, engineering, legal, sales operations, etc.) to drive subscriber and revenue growth. Established lasting relationships with Executive Level management within Fortune 500 accounts.Key Accomplishments:• Increased annual sales within three of the largest accounts in the Midwest Region by over 300%• Generate leads and referrals through prospecting, cold calling and networking.• Identify customer needs and utilize solution-based selling techniques to fully demonstrate the value of T-Mobile products and services. Recommend wireless solutions with regard to price plans, data and Other enhanced services, handsets and accessories.• Participate in training opportunities on products and services and attend sales meetings. Increase presence in the community and promote T-Mobile presence in the community.• Provide training for new customers, handle equipment issues, enable a smooth transition to the Support team and reduce Churn.• Fully utilize all sales force automation, funnel management and prospecting tools. Manage sales funnel and generate reporting on sales activities and forecasting.• Ability to identify customer needs and recommend the appropriate T-Mobile products and services.• Managed the entire negotiation process while working with and extensive array of contacts to secure a contract with an organization of 275,000 employees and 39 operating entities within all 50 states.• Consistently selected to manage special projects, on-board and mentor new hires, and represent the entire Region in several Senior Leadership meetings

Greater Minneapolis-St. Paul Area

Responsibilities included managing 8-12 Corporate Account Managers to drive data penetration within their account bases. Team with Market Directors for B2B, Retail and Indirect channels to increase data sales to drive increased revenues.Key Accomplishments: • Utilize advanced selling techniques and account management/solutions selling. • Create market business plans to maximize cost effective channels of fulfillment for business channel sales while demonstrating a broad understanding of key business objectives and profit drivers for the organization.• Overall management of sales teams to include, but not limited to, staffing/retention, team development, performance and compensation management. • Effectively manage all administrative processes associated with management of people including timelycommunication of information, administration of compensation

Greater Minneapolis-St. Paul Area

Utilized strategic selling concepts and practices to ensure the shortest sales cycles. Establishing a trusted relationship with the customer base as the solutions specialist while working with the global account manager to ensure the costumer’s requirements are executed and a solution is developed. Maintain a broad knowledge of complex data products and services while staying current on competitive knowledge. Key Accomplishments: • Implemented the largest wireless sales force automation in the country for Medtronic• 2000 198% of quota, President’s Club, 2001 304% of quota, President’s Club, 2002 407% of quota, President’s Club

Greater Minneapolis-St. Paul Area

As Sales Manager, managed Account Executive in Fortune 1000 enterprise accounts. Enterprise wide sales of wireless voice, data, IP solutions to fortune 500 companies. Introduced new and innovative wireless products and services as subject matter experts to clients. Conducted account targeting, strategic planning identified customer needs, contracted national accounts at the director and C-Level. Key Accomplishments: • 1998-176% of Quota, 1999-162% of quota, 2000-252% of Quota & Presidents Club, 2002-407% of Quota & Presidents Club.