Scott Ulrich

Scott Ulrich Email and Phone Number

Building smarter, healthier and more sustainable tomorrows @ Johnson Controls
Scott Ulrich's Location
Seattle, Washington, United States, United States
Scott Ulrich's Contact Details
About Scott Ulrich

Problem Listener | Solution Developer | Trusted AdvisorProgram / Account Manager with 30+ years of experience, adept at driving business growth through strategic alliances and innovative technology solutions. Proven success in developing trustworthy business relationships, managing stakeholders, leading technology initiatives, advising decision makers, and acquiring customer commitments for product and business development. I bring the ideal balance of Account Management and Program Management skillset and experience to be the Trusted Advisor that customers seek.A positive track record is the result of my capability to:1. Build, own and manage initiatives and relationships resulting in high customer satisfaction.2. Work cross-functionally among a variety of teams, collaborate, negotiate, and establish agreements.3. Drive accountability, performance, and commitments in support of standards, goals and strategy.4. Identify inefficiencies, propose solutions, and drive measurable improvements.5. Solve problems and complete initiatives end-to-end ensuring on-time delivery.I credit my successes to the following:1. Teamwork – the foundation of lasting relationships and creating win-win situations.2. Communication – words matter and considered a thought leader that thrives on partnerships. 3. Creativity – remains curious in the pursuit of learning opportunities.4. Leadership – leads by example with a clear sense of judgement seeking the best in people.

Scott Ulrich's Current Company Details
Johnson Controls

Johnson Controls

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Building smarter, healthier and more sustainable tomorrows
Scott Ulrich Work Experience Details
  • Johnson Controls
    Account Executive - Complex Building Solutions
    Johnson Controls Aug 2024 - Present
    Cork, Ireland, Ie
  • Ram Mounts
    Account Manager
    Ram Mounts May 2023 - Present
    Seattle, Wa, Us
    RAM Mounts - Rugged, Reliable, Universal by design, and Proven over time. I manage customer relations, sales opportunities, and participate in marketing initiatives within the Powersports and Automotive Aftermarket segments.RAM Mounts delivers solutions through a robust network of OEMs, Distributors, Catalog Dealers, traditional Dealerships and Consumers online - worldwide.We mount just about Anything (mostly electronic devices) just about Anywhere. RAM brings 30 years of proven experience developing and accommodating special, unique and common-place needs for consumers and businesses. We are the industry standard and made successful with 20+ channel partners, 200+ OEMs and 8 exclusive international partners serving 40+ countries.We find opportunity to improve peoples lives in work, play and leisure - what is not to like about that.
  • Bluehawk Consulting
    Sr. Program Manager - Customer Success | Azure Readiness (Microsoft)
    Bluehawk Consulting Jan 2021 - Jan 2023
    Kirkland, Washington, Us
    • Completed development and delivery of 9 online training solutions for the Cloud Solution Architect role, contributing to a 10% reduction in on-boarding time for new hire employees.• Managed 3 outsourced vendors for technical development and testing within the Intrepid Learning Management System (LMS) platform, resulting in a 15% cost reduction and 20% faster project delivery.• Coordinated the successful delivery of 10, 4-day onboarding events, contributing to a 30% enhancement in employee satisfaction and engagement.
  • Murphy & Associates, Inc.
    Sr. Program Manager - Strategic Initiatives Pmo (Expedia Group)
    Murphy & Associates, Inc. May 2019 - Jul 2020
    • Completed 12-month initiative overseeing the digital migration for Egencia, impacting 20 call-center locations across 13 countries in the EMEA region..• Facilitated contract and legal negotiations with Carriers, Legal, Procurement and Engineering.• Established single source SLA with British Telecom for all telecommunication and digital services globally resulting in improved network resiliency short-term and cost reductions long-term.
  • Avanade
    Manager, Solution Delivery
    Avanade May 2018 - Feb 2019
    Seattle, Washington, Us
    Delivery Manager | Client: Microsoft (Global Marketing Operations)• Led transition of technical operations from incumbent vendor at Microsoft to the Accenture team.• Developed and implemented training, certification, and assessment plans for onshore and offshore Accenture teams. • Re-designed organizational structure and drove change management in alignment with new SLA’s.Delivery Manager | Client: Seattle Genetics • As part of companywide digital transformation initiative, led Win 10 and packaged software desktop infrastructure migration.• Managed 6-person team to drive Intune automation design, application compatibility testing, change management, deployment execution and technical support; simultaneously combined with deployment of new PC hardware.
  • Starbucks
    Sr. Program/Project Manager
    Starbucks Mar 2017 - Mar 2018
    Seattle, Wa, Us
    • Led implementation of large-scale enhancement of Performance Management scorecard platform utilizing on-prem MicroStrategy providing metrics and KPI’s for all 27K+ US retail stores.• Led implementation of net-new Executive real-time sales dashboard leveraging Microsoft Azure and Power BI for all 27K+ US retail stores.• Drove business process improvement initiative for PMO team establishing standards and best practices, increased accuracy, operational efficiency, and governance for reviewing and approving requests for funding related to development projects.
  • Wimmer Solutions
    Technical Program Manager (Microsoft)
    Wimmer Solutions Dec 2014 - Feb 2016
    Seattle, Wa, Us
    • Managed the deployment of Apptio SaaS Technology Business Management solution.• Developed product roadmap in accordance with requirements from Finance and IT Leadership.• Provided analytical report generation and BI support capabilities to analyze the cost, usage and capacity of infrastructure resources (On-premises, Datacenter and Cloud).
  • Microsoft
    Sr. Program Manager - Sales Operations And Strategy Within Epg (Enterprise Partner Group)
    Microsoft Aug 2009 - Dec 2012
    Redmond, Washington, Us
    • Led the delivery of Microsoft’s enterprise sales world-wide scorecard platform comprising of 25 shared metrics across 3 divisions with an additional 100+ related key performance indicators (KPIs) in support of 5K+ sellers and 80 countries worldwide.• Managed 5-person team onshore and 10-person offshore to analyze, design, develop and support the BI platform.• Managed product requirements, monthly deliverables and escalations for 10 stakeholders by facilitating weekly customer review meetings, annual 360° feedback and a 3-year product roadmap.• Decreased end-to-end production timeline for processing and delivery by 25%, decreased annual operational costs by 23% ($1.3M to $1M) and expanded overall coverage of Microsoft accounts by 70% (18K to 60K). Overall improved capability and usability projected as 30% in 3 years.
  • Fujitsu
    Practice Manager
    Fujitsu Jun 2005 - Jun 2009
    Jp
    Product Release Program Manager, Internet Explorer | Client: Microsoft• Successfully managed 5 User Adoption work streams and exceeded quality measures by 30%.Showcase - Secured 2 commitments for internal adoption on an enterprise level. Marketing Communication - Participated in promotional activities for company-wide release.Deployment - Planned and monitored company-wide distribution.Application Compatibility - Approved compatibility with 200 line-of-business applications. Support - Ensured customer readiness for IE8 and reported on helpdesk taxonomy.

Scott Ulrich Skills

Management Crm Project Management Enterprise Software Business Intelligence Vendor Management Sales Operations Strategy Process Improvement Sales Process Sales Leadership Direct Sales Performance Management Product Management Cross Functional Team Leadership Business Planning Saas Program Management Cloud Computing Consulting Professional Services Business Analysis Software Project Management Integration Business Process Improvement

Scott Ulrich Education Details

  • Embry-Riddle Aeronautical University
    Embry-Riddle Aeronautical University
    Computer Science

Frequently Asked Questions about Scott Ulrich

What company does Scott Ulrich work for?

Scott Ulrich works for Johnson Controls

What is Scott Ulrich's role at the current company?

Scott Ulrich's current role is Building smarter, healthier and more sustainable tomorrows.

What is Scott Ulrich's email address?

Scott Ulrich's email address is sl****@****ail.com

What schools did Scott Ulrich attend?

Scott Ulrich attended Embry-Riddle Aeronautical University.

What skills is Scott Ulrich known for?

Scott Ulrich has skills like Management, Crm, Project Management, Enterprise Software, Business Intelligence, Vendor Management, Sales Operations, Strategy, Process Improvement, Sales Process, Sales, Leadership.

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