● Conduct research and investigations of cyber events to identify and mitigate security threats and cyber risk, resulting in an increase in overall system security posture.● Provide support for technology and cybersecurity detection, response, mitigation, and reporting of cyber threats affecting client networks and operational technologies (OT).● Coordinate with cyber defense staff for both commercial and government clients to validate cybersecurity and network degradations. ● Management of cyber and network teams, projects and analysts. ● Documentation and escalation of incidents (including event histories, statuses and potential impacts for further action). ● Coordination with Argo Cyber staff to conduct proactive notifications to clients and assist in incident management process & mitigation.● Identification of industry compliance requirements for Argo Cyber clients to potentially adopt.

● Conducted research and investigations of cyber events to identify and mitigate security threats and cyber risk, resulting in an increase in overall system security posture.● Migrated enterprise to CrowdStrike Falcon Prevent NGAV and Falcon Complete SOC as a Service. ● Installed, configured and maintained Palo Alto Firewalls with Panorama management platform. ● Implemented secure cloud connectivity to Microsoft Azure GovCloud datacenter utilizing AT&T NetBond and Microsoft ExpressRoute. ● Established IT Security & Governance program for the BOCC and its stakeholders. ● Coordinated deployment of Splunk Enterprise Cloud SIEM, trained IT staff on functionality and established on-premises security operations center (SOC).● Provided policy recommendations based on industry best practices, resulting in improved IT security posture. ● Leveraged expertise in NIST CSF, CIS Critical Security Controls (CSC), PCI-DSS to implement robust security systems, fortifying information assets and ensuring compliance. ● Established a detailed incident response plan outlining the steps to be taken in the event of a security incident or breach, including procedures for containment, investigation, remediation, and communication with stakeholders.● Established security awareness training program using KnowBe4. ● Conducted regular security audits and compliance checks to ensure that our information security controls were aligned with industry standards and regulatory requirements. ● Coordinated 3rd party internal and external network penetration testing annually, reported results to senior management and provided guidance to increase organization security posture. ● Enhanced IT security compliance by evaluating system security plans and procedures. ● Implemented regular vulnerability assessments for systems and applications for identifying vulnerabilities and promptly applying patches and updates to address any security weaknesses.

● Successfully provided IT support to small to medium businesses in Escambia and Santa Rosa Counties, resulting in a 20% increase in overall operational efficiency for customers.● Optimized and oversaw 150+ Cisco switches, routers, and wireless access points, delivering 99.9% network uptime.● Streamlined Active Directory management by creating and managing 500+ user accounts, improving efficiency and access control.● Executed off-site disaster recovery, backup, and business continuity network and infrastructure, leading to a 25% increase in system resilience and minimized data loss.● Upgraded datacenter with cutting-edge network and fiber connectivity, resulting in a 30% increase in remote access speed and enhanced resiliency.

● Operated and maintained all servers and network connections in telecom colocation facility to support connectivity of clients to the internet. Supported remote dial-up connectivity for 33.6k and 56k baud modems and eventually high-speed internet DSL connectivity to end user clients.● Utilized Linux, Apache, MySQL, and PHP to develop and host customer website solutions.● Built custom Linux firewalls with IPTABLES, 56k and ISDN BRI interface cards for providing business customers secure access to the internet.● Installed, configured and maintained multiple ISC Bind DNS servers providing a simple, secure and cost-effective DNS for customer internet and website access.