Scott Macsuga Email & Phone Number

Raleigh, North Carolina

Morrisville, NC

• Project Manager for worldwide inventory management system to centralize 20 sites and over 500,000 parts and assets. Worked with teams from around the world from China, Taiwan, Germany, Japan and the US to gather.
• Lead over 40 hours in training sessions of 1,200 users to educate the usage and requirements of the system. Since 9 months of release, reduced spending by over $3M against a target of $1M per year.
• Serve as Finance and Procurement Analyst for hardware and software budgets of over $80M. Focal point for purchase request approval for all hardware requirements. Verify and reconcile with Finance on purchase request.
• Program Manager for over $10M of enterprise software licenses. Oversee all cross-functional teams managing enterprise software license requirements worldwide and drive discussions on demands to budget forecast. Insure.

Morrisville, NC

• Coordinated business process improvement needs at all levels of management, geographies and functions in order to facilitate complex business decisions
• Achieved project time and budget, goals and constraints along with project control of expenses compliance with corporate policies, subcontractor and vendor management.
• Collaborated with varied stakeholders to prioritize projects within the available resources. Engaged with product managers and other stakeholders in the decision making.
• Served as quality assurance, issue and risk tracking process owner. Progress to closure project Risk and Issues. Assure traceability of Risk within projects using reports documenting Identification Categorization.
• Worked with assigned client departments to identify, analyze, and prioritize operational needs, and evaluate those needs during the budget cycle.
• Managed inventory management system launch. System designed to manage all development hardware assets across 20 geographical development organizations containing over 280,000 parts. Direct savings of over $300,000 in.

• Promoted to managing capital and materials expense budgets of $25M+
• Held direct responsibility for: forecasting, budgeting, managing, and reviewing all requirements for hardware/software purchases to meet overall Development budgets.
• Worked internally with all teams to prioritize spending, verify spending is accounted for, against each project’s earned value objectives.
• Matched requirements traceability to planned expenditures from business objectives, projects and work products. Coordinated with external executives to validate and detail the relationships between these elements to.
• Developed databases to track, manage, and release approved spending to meet organizational goals and commitments. Provided real-time access to quarterly forecast spend and reconciled quarterly forecast vs actual spend.
• Collaborated to balance schedule/cost/quality as a holistic project risk decision making rubric. Ensured that expenditure, work products and effort were adapted to the risk mitigation decisions. Identified.

• Lead in identifying hardware requirements across 50+ server development programs
• Implemented new database managed process for functional and physical specification control of the hardware aspects of the server development programs. Key benefits were real-time access to the requirement.
• Enhanced the requirement development process globally, reducing effort, enhancing coordination and maintaining the corporate best practices knowledgebase.
• Monitored requests and resourced the product development units with required hardware needed to complete development activities.
• Identified opportunities and negotiated for component (SKU) and design reuse with different development units on hardware component selection in order to most efficiently balance product requirements with hardware.

• Maintained a 90+% customer satisfaction rating each year with team goal of 70%
• Performed Level II “technical expert” support on speech recognition technology across telephony and AIX operating systems.
• Assessed and communicated with customer to determine the issue in technical detail and differentiate between: hardware, software, or user understanding/training.
• Resolved and closed issues and updated the corporate knowledgebase for enhancing future issue resolution procedures.
• Onsite expert for largest customer for 4 months analyzing root cause to complete customer issue. Facilitated and managed necessary change requirements to accelerate customer acceptance of product ramp up.
• Assisted with monitoring, escalation, and closure of customer satisfaction surveys.

• Project manager for the test organization across 12 high end personal computer and workstation development cycles
• Verified and compiled worldwide certification requirements to insure systems met all geography export/import requirements.
• Served as lead project manager for the Test organization reported status to Product Line Manager and other stakeholders.

• Led team of 20 software testers across multiple hardware and operating system platforms.
• Promoted to Global Test Lead overseeing 3 labs of software test engineers.

Mba, Business, A

Activities and Societies: National Honors Society; Kappa Alpha Fraternity

Bachelor Of Engineering - Be, Electrical And Electronics Engineering

Activities and Societies: Club Volleyball team, Club Hockey team