Scott Mathis Email & Phone Number

Jacksonville, Fl, Us

Florida, United States

Jacksonville, Fl

Responsible for performing instructional design, development and delivery of approved course materials for live and virtual classroom sessions to internal staff and selected external audiences. In addition, I collaborate with subject matter experts and internal customers to develop and define learner objectives, design, develop, and implement interactive training using instructional design skills, effective learning principles and creativity. Present course material in either classroom or virtual setting using audiovisual aids, classroom lecture, and systems training environments, handouts, activities and exercises. Plan and coordinate courses, identify measureable objectives and outcomes and integrate curriculum to achieve desired outcomes and deliver selected learning sessions in a variety of learning situations and media.Additional responsibilities include:• Coach, mentor and train other L&D staff• Review and approve training materials at L&D Managers request• Provide leadership to team in absence of L&D Manager

Assist Product Analyst and Sr. Product Analyst with various projectsAssist Product Analyst and Sr. Product Analyst with filings with the OIRSubmit filings to the OIR and address any clarification issues from the OIR in a timely mannerConduct research on issues as assigned by managementAnswer questions from other departments regarding rules, guidelines and policy interpretationCarry out special projects as assigned by management

Delivered product, sales and process training for internal staff at Life & Specialty Ventures and BlueCross BlueShield of Florida, including BlueCross BlueShield of Florida agents around the state to increase their knowledge of all ancillary products and programs. Integrated existing training programs with BlueCross BlueShield of Florida programs to realize greater consistency and present one face to the customerDeveloped new and revise existing curriculum to support company goals of effective learning of the ancillary productsParticipated and consulted with subject matter experts in the development of new products and the revision of existing products, providing training perspective and knowledge throughout the development and rollout process

Responsible for conducting needs assessments and formulating programs based on identified training needs using the Langevin learning system. Conducted training classes for internal new hires and outside agents and adjusters. Duties included determining setup, selecting appropriate instructional procedures or methods such as lectures, demonstrations, simulation exercises, role play and computer based training. Organized and developed training manuals. Coordinated internal and external training courses for new products and/or processes to promote company goals.

Started in mailroom in 1984. Positions held between 1984 & 2005 include: Asst. Underwriter, Underwriter, Lead Claims Examiner, Lead Underwriter, Underwriting Supervisor, Technical Advisor & Lead Corporate Trainer.

Responsible for various projects assigned by management. Completed research, analysis and detailed written reports. Produced and assisted on filings for the Department of Insurance to amend rates, rules and procedures. Developed training material and conducted various agent training classes.

Responsible for overseeing the production of 20 underwriters, including support staff. Responsibilities also included handling personnel issues, annual reviews, hiring and training of internal staff. Developed training materials and conducted statewide agent training.Application Registry/

Responsible for the day to day operation of registering all incoming applications for new business and adherence to strict guidelines for tracking and reporting the voluntary premium writings of insurance companies seeking to reduce their potential assessment payment to the company. Assisted in the development and training for agents.

Responsible for maintaining daily production standards for processing applications, endorsements and cancellations. Also responsible for the day to day operation of registering all incoming applications for new business. Assisted in various training classes for agents.Underwriter 1995Responsible for maintain daily production standards for processing applications, endorsements and cancellations. Assisted in various training classes for agents.

Responsible for receiving and reviewing claims files sent in by adjusters. Conducted audits of claim files and investigated claims in order to determine proper and timely payment to policyholders. Developed training materials and conducted training for agents and adjusters.

Responsible for maintaining daily production standards for processing applications, endorsements and cancellations. Assisted in various training classes for agents.

Oversaw all mailroom operations. Responsibilities included: the opening and delivering of all incoming mail, sorting and distribution of all outgoing mail, maintaining all equipment in proper working order and inventory control of all mailroom supplies.

Associates In Arts

H.S. Diploma

Activities and Societies: Track & Cross Country