Extensive record delivering results in the payments industry with mastery over most of its functions. Specific strengths include boarding and servicing, SaaS, back-end funding, fraud prevention, and compliance. Some of the solutions I've designed and launched: • Automatic account validation, KYC, AML, and sanctions screening • Evolution of a gateway through major transformations: PCI, EMV, SCA, and support for APMs• Consumer ACH and cash acceptance solutions that aggregate transactions alongside credit card• Extensions to funding mechanisms beyond EFT (OCT, China Union Pay, Western Union)• Our own in-house debit card issuing solution • A CRM to manage individual merchants & SaaS partners• Risk management that automatically takes action to stop fraud• Reporting APIs, Single-Sign-On widgets, and a payfac partner portal• Integrations with multiple sponsor banks/FBOs bringing payfac to new regionsDelivering results has required an ability to work with and direct the efforts of software developers both on and offshore. I’ve been able to establish relationships built on mutual respect an a supportive environment. I’ve also needed to coach and mentor team members within my own organization. The people who I've led go on to hold senior leadership positions of their own and learn to contribute, in part, because of my management approach.
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Senior Director Of Payfac SolutionsGlobal Payments Inc. Oct 2020 - Oct 2024United StatesFinancial results: Expanded Payment Facilitation into additional regions driving incremental revenues of: - US-Heartland. 15m annualized - UK. 19m annualized - Canada. 11m annualizedProduct Leadership: Worked with internal and external stakeholders to define and execute strategy for product evolution. - Multi-regional ISVs & SaaS companies - Financial institutions offering payments - Payments companies built on our tech - Sales and Relationship… Show more Financial results: Expanded Payment Facilitation into additional regions driving incremental revenues of: - US-Heartland. 15m annualized - UK. 19m annualized - Canada. 11m annualizedProduct Leadership: Worked with internal and external stakeholders to define and execute strategy for product evolution. - Multi-regional ISVs & SaaS companies - Financial institutions offering payments - Payments companies built on our tech - Sales and Relationship Management - Risk, Accounting, Finance, and Underwriting Technical Innovation: Used data analytics, feedback from new and existing customers, and an innate ability to conceptualize and organize DATA to drive a technology approach that delivered results. - Automated Risk Management - Expanded API capabilities (reporting, disputes management, merchant self-servicing) - Partner portal & internal CRM - Boarding and funding functionality integrated into multiple credit card processing gateways & FBOsOrganizational Impact: - Reported to C suite driving payfac agenda - Managed against P&L (50m annual)People management: - 3 Directors - 11 total Product Managers - 12 Dev “Feature teams" Show less -
Product Operations DirectorGlobal Payments Inc. Jul 2019 - Oct 2020Director [Operational Impact]: - Reported to Head of Product acting as Chief of Staff - Created the processes for SDLC management: time & budget, roadmaps, capacity, and estimation - Introduced standard tools for managing these disciplines. (Rally, Target Process, Aha!)Financial/Synergies: - Delivered expense synergies recognizing 16m annualized savings. (w/o headcount reductions) - Delivered revenue synergies worth 19m annualized new client growth
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Product Management DirectorTsys Mar 2016 - Jul 2019Lehi, Ut-Stood up and led a new Project management office under Product with a focus on SAFe delivery methods.- Led a team of Product managers and managed the Product Roadmap.- Created an Implementation team under Product with a focus on customer time to revenue.- Named to President's circle by CEO representing acquiring segment for innovation in Payfac/SaaS. -
Associate Director, Technical OperationsTsys Oct 2012 - Mar 2016Lehi, UtRan the medium sized team responsible for the following:- Sales Engineering/Sales Support- Stability/Application monitoring- Enterprise customer Technical Support, including management of a team in India with responsibilities for the same.- Dev Ops/deployment of our applications to production
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Manager, Sales Engineering & ImplementationsPropay Inc. Jun 2008 - Oct 2012Assisted all customers with their technical integration to payment card industry platform. (Gateway, tokenization, integration to commission card offering.)
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Network AdministratorPropay Inc. Apr 2005 - Jun 2008Lehi, Utah, United StatesAssisted in the initial standup of network and hosting solution for payments company.
Scott Maxfield Education Details
Frequently Asked Questions about Scott Maxfield
What is Scott Maxfield's role at the current company?
Scott Maxfield's current role is Director of Product Management | Embedded Payments Expert | Mastery over Risk Management | Supportive people leader who builds high performing teams and mentors top performers.
What schools did Scott Maxfield attend?
Scott Maxfield attended Brigham Young University.
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Scott Maxfield
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