Scott Mcmahon Email and Phone Number

**The Royal Hotel, Deal, Kent, CT14 6JD**As the General Manager of The Royal Hotel, a multi-faceted boutique seaside hotel, I oversee all aspects of operations. Managing a dedicated team of 45-55 individuals, we achieve weekly revenues of £65k-£100k. The hotel's facilities include a fine dining restaurant, a brasserie bar, and function rooms with a seafront terrace and garden.Key achievements include:- Rebuilding a successful and cohesive team.- Increasing marketing awareness and enhancing event management.- Engaging with the local community to strengthen relationships.- Significantly improving our Net Promoter Score (NPS).- Working closely on forecasting sales and labor to optimize performance.- Ensuring the hotel remains energy efficient.- Actively collaborating with charities.- Keeping KPIs in line to help achieve bottom-line profit.- Partnering with local councils, Rotary clubs, and other local organizations.

Responsible for the successful management of a gastro pub in an affluent area of London, fostering strong community ties and winning multiple awards for business growth and excellence in sales challenges.

Established and operated the first organic gastro pub in Hackney, achieving profitability within six months and maintaining healthy sales growth throughout ownership. Managed a team of 7 in the kitchen and 15 on the floor.

In charge of gastro pub and guest house 14 rooms revenue 1.7 million per annum and Brondes age bar revenue 2.1 million per annum

Award winning gastro pubs in charge of two sites combined revenue 2.8 million

In charge of five cafe bars turnover of 8 million.

Revenues of 150,000-£200,00 per week fine dining restaurant executive chef Des McDonnell Ivy restaurant

Five star hotel was promoted 3 times into hotel management