Experienced Information Technology Manager with a demonstrated history of working in the internet industry. Skilled in Network Administration, OS X, Windows 7, iOS, and Customer Service.Passionate about the industry, looking to pursue further in the filed of IT. Curious how things work, both electronically, mechanically and physically, I was always taking things apart and seeing if I was able to put it back in working order. I’m always looking to further connect with others in the space.

· Troubleshot and maintained Windows environments / mobile devices· Monitored Ticket queues, assigned tickets / task to technicians and proper groups· Updated data of inventory and asset management tracking by running reports to send to superiors· Identified reported troubled areas to address immediately while maintain and satisfying business needs

· Served as a member of team that provided technical support for 500+ employees· Worked with engineering group in testing various application software prior to implementation· Deployed laptops, desktops and mobile devices to new and current bank employees