Investigations Team Manager No Surprises Act
CurrentManage a team of Investigators on the CMS No Surprises Act contract. Responsible for training, evaluating and reviewing all aspects of investigations & processes. Review complaint summaries and findings reports for proper identification of statute violations, investigative assessments & proper statutory & regulatory reasoning. Review all reports and communications with consumers & CMS. Manage all aspects of the contract with the prime contractor, to include staffing, interviews of Investigator… Show more Manage a team of Investigators on the CMS No Surprises Act contract. Responsible for training, evaluating and reviewing all aspects of investigations & processes. Review complaint summaries and findings reports for proper identification of statute violations, investigative assessments & proper statutory & regulatory reasoning. Review all reports and communications with consumers & CMS. Manage all aspects of the contract with the prime contractor, to include staffing, interviews of Investigator candidates, employee timesheets, PTO requests, periodic and yearly employee reviews. Show less