Scott Mischke

Scott Mischke Email and Phone Number

Helpdesk and Call Center Technician @ Coldwater Board of Public Utilities
Coldwater, MI, US
Scott Mischke's Location
Coldwater, Michigan, United States, United States
Scott Mischke's Contact Details
About Scott Mischke

Educated and motivated, technically inclined individual: Quick to learn any new or existing platforms and infrastructure. Excellent interpersonal and communication skills enjoy a high-pressure team environment.

Scott Mischke's Current Company Details
Coldwater Board of Public Utilities

Coldwater Board Of Public Utilities

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Helpdesk and Call Center Technician
Coldwater, MI, US
Website:
coldwater.org
Employees:
41
Scott Mischke Work Experience Details
  • Coldwater Board Of Public Utilities
    Helpdesk And Call Center Technician
    Coldwater Board Of Public Utilities
    Coldwater, Mi, Us
    View
  • Coldwater Board Of Public Utilities
    Helpdesk & Call Center Technician
    Coldwater Board Of Public Utilities May 2018 - Present
    Coldwater, Michigan
    Help with the ISP customers connection issues, help with setting up their email accounts. Troubleshot various issues with cable TV issues. Monitor various networking systems to make sure their status is online. When there is an outage (power, Internet, Cable) have to assist the issue, where the issue is and pass that information on to the proper supervisor or on-call person, so the issue can be taken care of. Have to multitask well, with having to monitor several cities during the shift, and having to quickly switch thinking strategies with each different call from the different cities.
    View
  • Mpi Research
    Technical Analyst
    Mpi Research Apr 2016 - May 2018
    Mattawan, Mi Usa
    Tier 1 support for about 1600 employees on-site and remote. Duties include: answering the phone, walk-ups, emails and monitoring the ticket system daily. Details of duties: helping with unlocking varies accounts, creating new AD accounts, Security groups and adding and revoking users from the security groups, distribution lists and users AD accounts. Help with minor PC issues related to MS Office Suite, installing approved software, PC running slow along with variance. Setting up Cisco VOIP desk phones, along with troubleshooting issues with voicemail and some connection issues related to the programming of the phones. Setting up conference calls via Cisco MeetingPlace or Cisco WebEx for requestors.
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  • Wsi - Workforce Strategies Inc.
    Associate Technology Analyst (Contracted)
    Wsi - Workforce Strategies Inc. Feb 2014 - Apr 2016
    Mattawan, Mi
    Tier 1 support for about 1600 employees on-site and remote. Duties include: answering the phone, walk-ups, emails and monitoring the ticket system daily. Details of duties: helping with unlocking varies accounts, creating new AD accounts, Security groups and adding and revoking users from the security groups, distribution lists and users AD accounts. Help with minor PC issues related to MS Office Suite, installing approved software, PC running slow along with variance. Setting up Cisco VOIP desk phones, along with troubleshooting issues with voicemail and some connection issues related to the programming of the phones. Setting up conference calls via Cisco MeetingPlace or Cisco WebEx for requestors.
    View
  • Tj Rampit Usa
    Departmant Head Of Cad Design
    Tj Rampit Usa Mar 2008 - Feb 2014
    Coldwater, Mi
    The department is in charge of drawing up wheelchair ramp layouts, from information sent in from our evaluators, ensuring the ramp layouts meet the ADA guidelines.
  • Home Depot
    General Labor (Seasonal)
    Home Depot Mar 2008 - May 2008
    Coldwater, Mi
    Made sure shelves were stock and ready for the next day.
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  • Wal-Mart
    General Labor (Contracted)
    Wal-Mart Aug 2007 - Nov 2007
    Coldwater, Mi
    Helped with the remodeling of the store.
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  • Johnsons Systems, Inc
    Cad Detailer
    Johnsons Systems, Inc Feb 2007 - Apr 2007
    Marshall, Mi
  • Qualite Sports Lighting
    Estimator
    Qualite Sports Lighting Feb 2006 - Oct 2006
    Hillsdale, Mi
    Used drawings from the design department to write up quotes, that was sent to the dealers.

Scott Mischke Skills

Autocad Microsoft Office Visio Multi Tasking Cad Drawing Team Leadership Layout Customer Service Troubleshooting Microsoft Word Outlook Project Coordination Access Windows Process Scheduler Teamwork Leadership Computer Hardware Visual Basic Ms Project Technical Writing Microsoft Excel Powerpoint Quality Assurance Supervisory Skills Project Planning Windows 7 Software Installation Databases Technical Support Windows Xp Help Desk Support Computer Repair Active Directory System Administration Windows Server Networking Strategic Planning Training Research Team Building Process Improvement 3d Printing 3d Modeling Software

Scott Mischke Education Details

  • International Academy Of Design & Technology
    International Academy Of Design & Technology
    Information Technology

Frequently Asked Questions about Scott Mischke

What company does Scott Mischke work for?

Scott Mischke works for Coldwater Board Of Public Utilities

What is Scott Mischke's role at the current company?

Scott Mischke's current role is Helpdesk and Call Center Technician.

What is Scott Mischke's email address?

Scott Mischke's email address is sc****@****rch.com

What is Scott Mischke's direct phone number?

Scott Mischke's direct phone number is +126992*****

What schools did Scott Mischke attend?

Scott Mischke attended International Academy Of Design & Technology.

What skills is Scott Mischke known for?

Scott Mischke has skills like Autocad, Microsoft Office, Visio, Multi Tasking, Cad, Drawing, Team Leadership, Layout, Customer Service, Troubleshooting, Microsoft Word, Outlook.

Who are Scott Mischke's colleagues?

Scott Mischke's colleagues are Patrick Pool, Luz Albarran, Sarah Gunneman, Samuel Westgate, Amanda O'boyle, Susan Heath, Josh Smith.

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