Scott Norcross Email & Phone Number

Salt Lake City Metropolitan Area

• Maintained the company’s ERP for North America as the local admin and regularly provided training to new employees decreasing downtime related to systems illiteracy
• Managed all electronic devices on the network and was the main point of contact for all IT related questions in the company
• Enrolled and managed every device in the United States on an MDM (Knox Manage) and uncovered a $17,000 cost savings by eliminating unused subscriptions and lines of service

Salt Lake City Metropolitan Area

• Managed the Inventory for over 1,500 raw materials and created a process for monitoring and adjusting inventory based on network cycles that saved Delta $25,000 in inventory liquidation each quarter
• Led a project to implement a WMS in our warehouse which enabled us to effectively manage our ordering, receiving, inventory, and output processes and reduce inaccurate orders by 75%
• Organized the migration of our ordering from six different 3rd party vendor portals to a singular portal and trained my coworkers on the new ordering process reducing the team workload by 6 hours weekly

Independence, Missouri, United States

• Negotiated contracts and freight costs with 3rd party shippers for finished goods shipments
• Managed 50 employees across 4 shifts while implementing KPI’s to aid the increased demand from production
• Decreased case related in route discrepancies by 20% through a Six Sigma driven process change in the Independence Site outbound operations
• Managed inventory levels for over 20,000 SKUs
• Increased palletizer run time by 15% for the night shift by enhancing employee training procedures while creating a competitive atmosphere that provided recognition to high performers
• Led an onsite pedestrian safety team with our goal being to incorporate safety into our culture and reduced pedestrian related incidents by 75%

Englewood Cliffs, New Jersey, United States

• Managed quality defects cross functionally and provided solutions for Dove, Axe, Caress, and Lever 2000 innovations with budgets between 1 and 20 million Euros
• Leveraged ISO 9001 Training to implement quality standards for innovations that met customer needs while simultaneously protecting them from defects
• Reduced quality defects across the skin cleansing category by 65% utilizing a self-enhanced monitoring plan
• Implemented a system to monitor artwork throughout the innovation process which reduced Unilever’s #1 cause of marketplace incidents by 70% in the United States saving a total of 1.3 million Euros

Battle Creek, Michigan, United States

• Participated in process mapping activities that helped outline the future state interactions between Kellogg Company and Transplace
• Developed key learning tools and training materials for functional areas (RACI, OPL, 5s)
• Provided tactical assistance during the Ocean Hypercare Go-Live in the Kellogg’s Pringle Jackson Tennessee Manufacturing Plant

Muncy, Pennsylvania, United States

• Created a standard for a Nutri-Grain line process audit that measured daily usage and provided a clear view on where to eliminate variation in order to increase productivity
• Increased my knowledge of operations by participating in daily manager food reviews and conducting product testing
• Participated in a Langen on site acceptance test and provided 60% of the time lapse data needed to certify the new equipment

Neenah, Wisconsin, United States

• Led the cuts investigation process in SAP resulting in 99.5% of customer orders being delivered without load diagram cuts
• Collaborated with the Costco team to upsell promotional orders by 160% during the month of September
• Incorporated knowledge of LEAN philosophy to create a visual management board that monitored weekly fill rate percentages

Bachelor'S Degree, Double Major: Logistics Management And Marketing, 3.5/4.0

Activities and Societies: Dean's List, Logistics Management Council, American Marketing Association, Supply Chain Management Association.

International Business

Study Abroad: International Business, 4.0/4.0