 Set up and staged kitchen and front of house for new location by opening deadline Set up meetings with owners with food vendors and contract labor companies for new location opening Interviewed and hired all team members (FOH/BOH) to deliver an excellent customer experience for new location opening Trained BOH team on food prep and menu for new location opening Schedules and manages payroll hours to stay within budget and deliver an excellent customer experience Total Restaurant responsibility, working closely with the owners with positive communication

 4.99/5 Customer Rating 99% Completion Rate 90% Ontime or early rating out of 1658 deliveries

 In the absence of the GM, covers all daily obligations at any of the three locations  Tallies inventory weekly on both perishable and non-perishable items and places orders-all locations Scheduled and managed payroll hours, staying under budget by over 10-12%, while exceeding sales and customer expectations-Foley Interviewed, hired, and trained team members (FOH/BOH) to deliver an excellent customer experience-Foley Exceeded sales projections every month in position by 15.7%-Gulf Shores Raised Customer Review score from 3.4 to 4.3 in 30 days-Foley Sustained second highest sales in the chain, operating out of the smallest square footage-Gulf Shores Sent to two locations in Pensacola to help establish quality conditions and service Invited to September 2021 GM meeting to represent Gulf Shores location

 Planned and placed orders for supplies weekly from vendors, while maintaining budget Managed Bistro inventory weekly, optimizing assets and reducing waste Recognized by four separate banquet parties for superior service and quality of menu

 Promoted to Prep Cook Lead within two months of employment Exemplary customer service and team leadership Prep ingredients for recipes  Prepared and cooked menu items  Assisted on line and in bakery as needed Maintained safe and clean kitchen and work area

 Prepared wide range of menu items to customers’ satisfaction using various techniques and skills Cataloged and placed orders for ingredients from vendors, staying within weekly budget Managed and controlled freezer inventory weekly, maximizing resources and limiting waste Reconciled and closed Front of House once a week in the absence of FOH Manager weekly

 Exemplary customer service and team leadership Prep ingredients for recipes  Prepares entire menu offered Assembles orders per customer order Maintains safe and clean kitchen and work area

 *Retrieving and stocking merchandise into pulling bins in a timely and accurate manner *Achieved an 86.8 accurate pull box standard in first month of employment *Certified on forklift *LineLink proficient *Ensure safety practices in area

 Exemplary customer service in every area Ensure that the area was stocked and ready for customers Ensure on line orders are completed and correct in area Helped customers determine their gardening needs Seasonal position

Diverse experience in almost every department of Mitchell Grocery in my tenure there.