Scott Parrish Email & Phone Number

New York City Metropolitan Area

Greater New York City Area

People Management and DevelopmentCreate a work environment in which employees understand client expectations and working as a team towards site goals. Interview, select and develop a high performing site team. Provide instruction/coaching to direct line supervisors. Manage training requirements andprofessional development of staff, including planning, needs assessments, leadership, and team development. Manage the disciplinary process ensuring that performance feedback is given to employees in a timely and consistent manner and documented in line with company policy. Operational ManagementRespond to customer inquiries and conduct follow-up on customer questions and/or complaints.Establish and implement standard procedures for site operations and overseeing the management of the site at the most efficient level using continual process improvement. Ensure accurate and timely completion of site administrative duties such as payroll using proper kronos procedures, billing and accounting using People Soft procedures and all monthly management reports. Manage and control inventory and assets. Client Relationship ManagementManage the client relationship. Ensure a high level of customer satisfaction with site work product using problem solving ability, negotiation skills, responsiveness and continual communication. Resolve issues presented by the client administrator. Develop plans to meet unexpected situations, new developments and changes in the business environment. Financial ManagementEnsure employees are clear about financial targets and support their achievement. Ensure a structured plan for profit enhancement is in place and is monitored closely for performance. Understand site financial targets, complete monthly P&L analysis, analyze trends, identify shortfalls, create action plans to recover revenue or cut expense.

Responsibilities included managing two different locations in New York and New Jersey. Responsible for financial management, planning, systems and controls. Developed long-range forecasts and maintained long-range financial plans. Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.

Developed and trained a team of over 44 team members. Responsibilities included managing three different production locations in New York and California. Oversaw overall financial management, planning, systems and controls. Developed long-range forecasts and maintained long-range financial plans. Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.

Duane Street Location

Senior manager with an expansive scope of responsibilities including execution of accounting, reporting, and financial functions for all operations, serving as key liaison to field operational personnel, and evaluation and coordination of prospective accounts. Communicate effectively with vendors to initiate, develop, and maintain customer relationships and client satisfaction. Manage 33 employees, including 2 senior managers. High speed operation requires exceptional on-time/on-budget performance.

B.S, Business Administration

Activities and Societies: Track teamBachelor of Arts in Business Administration

Mba, Operations Management

Masters of Business Administration