Scott Williamson
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Scott Williamson Email & Phone Number

Principal Solutions Architect at Zendesk at Zendesk
Location: Greater Melbourne Area, Australia, Australia 8 work roles 1 school
1 work email found @zendesk.com LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email

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Current company
Role
Principal Solutions Architect at Zendesk
Location
Greater Melbourne Area, Australia, Australia
Company size

Who is Scott Williamson? Overview

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Quick answer

Scott Williamson is listed as Principal Solutions Architect at Zendesk at Zendesk, a company with 4161 employees, based in Greater Melbourne Area, Australia, Australia. AeroLeads shows a work email signal at zendesk.com and a matched LinkedIn profile for Scott Williamson.

Scott Williamson previously worked as Principal Solutions Architect at Zendesk and Senior Solutions Architect at Zendesk. Scott Williamson holds Masters, Masters Of Entrepreneurship And Innovation from Swinburne University Of Technology.

Company email context

Email format at Zendesk

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{first}.{last}@zendesk.com
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Profile bio

About Scott Williamson

Experienced Solutions Architect with a demonstrated history of designing technical solutions to meet business needs within the computer software industry and high growth tech companies. Focused on CX/UI and the wholistic customer journey to develop customer experiences that work. Skilled in Sales, Customer Relationship Management (CRM), Shopify, and Entrepreneurial development. Strong engineering professional with a focus on relationship building and solutions-based, innovative problem-solving. Experience of handling mid to enterprise-sized clients and implementation delivery in a SaaS environment. Passionate about new tech and supporting the APAC tech eco-system. Strong believer in a growth mindset demonstrated through a love of learning and sharing ideas. Big picture thinker with an ability to see current and future market trends. Currently completing a Masters of Entrepreneurship and Innovation from Swinburne University of Technology. Supportive Cat Dad and rugby lover.

Listed skills include Customer Service, Social Media, Entrepreneurship, Social Media Marketing, and 46 others.

Current workplace

Scott Williamson's current company

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Zendesk
Zendesk
Principal Solutions Architect at Zendesk
san francisco, california, united states
Website
Employees
4161
AeroLeads page
8 roles · 14 years

Scott Williamson work experience

A career timeline built from the work history available for this profile.

Principal Solutions Architect

Current

Melbourne, Australia

- I work cross-functionally with sales and success teams to position success paths for our prospects and customers via Zendesk Sell product and technical solutions offerings.- Serve as a customer advisor and recommend custom solutions and services that are useful to contribute to the customer experience through our product.- Define, design and implement.

Mar 2022 - Present

Senior Solutions Architect

Melbourne, Victoria, Australia

Jun 2020 - Mar 2022

Solutions Architect

Melbourne, Victoria, Australia

Jun 2018 - Jun 2020

Technical Support & Engineering Team Lead

Melbourne, Australia

- Responsible for the training and development of Customer Advocacy team - Highly involved in the recruitment of a number of APAC staff- Presented frequently on behalf of the department - Acted the the escalation point for complex issues - Maintained a perfect "customer score"

Nov 2016 - Jun 2018

Technical Support Engineer

Melbourne, Australia

Aug 2015 - Nov 2016

Customer Advocate (Tier 1)

Melbourne, Australia

Mar 2015 - Aug 2015

It Support

Melbourne, Australia

- Support of a variety of payment software applications- Recommended numerous innovative business solutions- Supported the recruitment and training of staff

2012 - Mar 2015

Owner

Case Media Ltd

Wellington, New Zealand

- Founder and CEO or Case Media, a media packaging and security company- Developed the business into New Zealand's premium media packaging company - Developed strong relationships with international suppliers and logistics management companies - This company was successfully acquired in 2009 and is still running today

Mar 2005 - Apr 2010
Team & coworkers

Colleagues at Zendesk

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1 education record

Scott Williamson education

FAQ

Frequently asked questions about Scott Williamson

Quick answers generated from the profile data available on this page.

What company does Scott Williamson work for?

Scott Williamson works for Zendesk.

What is Scott Williamson's role at Zendesk?

Scott Williamson is listed as Principal Solutions Architect at Zendesk at Zendesk.

What is Scott Williamson's email address?

AeroLeads has found 1 work email signal at @zendesk.com for Scott Williamson at Zendesk.

Where is Scott Williamson based?

Scott Williamson is based in Greater Melbourne Area, Australia, Australia while working with Zendesk.

What companies has Scott Williamson worked for?

Scott Williamson has worked for Zendesk, Quest Payment Systems, and Case Media Ltd.

Who are Scott Williamson's colleagues at Zendesk?

Scott Williamson's colleagues at Zendesk include John Paul Sy A., Aleksandra Urbańska, Namii Berry, John Patrick Espina, and Bernard Pokorski.

How can I contact Scott Williamson?

You can use AeroLeads to view verified contact signals for Scott Williamson at Zendesk, including work email, phone, and LinkedIn data when available.

What schools did Scott Williamson attend?

Scott Williamson holds Masters, Masters Of Entrepreneurship And Innovation from Swinburne University Of Technology.

What skills is Scott Williamson known for?

Scott Williamson is listed with skills including Customer Service, Social Media, Entrepreneurship, Social Media Marketing, Strategic Planning, E Commerce, Team Leadership, and Business Development.

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