Dalia López
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Dalia López Email & Phone Number

Business Process Analyst at Rockwell Automation
Location: Mexico City Metropolitan Area, Mexico, Mexico 7 work roles 3 schools
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✓ Verified May 2026 3 data sources Profile completeness 100%

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Current company
Role
Business Process Analyst
Location
Mexico City Metropolitan Area, Mexico, Mexico
Company size

Who is Dalia López? Overview

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Dalia López is listed as Business Process Analyst at Rockwell Automation, a company with 21251 employees, based in Mexico City Metropolitan Area, Mexico, Mexico. AeroLeads shows a matched LinkedIn profile for Dalia López.

Dalia López previously worked as Lead Continuous Improvement Analyst at Zendesk and Service Operations Specialist at Ge Healthcare. Dalia López holds Certificación Six Sigma Black Belt from Universidad Del Valle De México.

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Rockwell Automation

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Profile bio

About Dalia López

With a focus on driving continuous improvement, I've led transformative processes and optimized operations in Mexico. I'm a goal-oriented leader, with expertise in process improvement, lean methodologies, and effective problem-solving. I've gained valuable experience in manufacturing, service, and technology, where I've enhanced process management and driven improvements.At GE HealthCare, I served as Process Specialist and Operations Specialist, where I led service process changes that raised customer service levels in Mexico. My initiatives focused on improving operational efficiency and quality standards through data analysis, resulting in reductions in cycle times and better management of service delivery. Currently, I am a Lead Continuous Improvement Analyst at Zendesk, where I lead customer-centric process improvements globally. My role involves tracking improvement projects, analyzing business processes and data, and engaging stakeholders to implement effective changes across the business.Looking ahead, my goal is to continue making a tangible impact in the continuous improvement space, leading global projects that drive operational excellence and enhance customer satisfaction. I aspire to leverage my expertise to lead transformative projects, making meaningful contributions to organizations worldwide.

Listed skills include Liderazgo De Equipos, Seis Sigma, and Microsoft Office.

Current workplace

Dalia López's current company

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Rockwell Automation
Rockwell Automation
Business Process Analyst
Mexico City, CDMX, MX
Employees
21251
AeroLeads page
7 roles

Dalia López work experience

A career timeline built from the work history available for this profile.

Lead Continuous Improvement Analyst

Current

Ciudad De México, México

Currently committed to optimizing global processes within Zendesk using a customer centric approach. Responsible for managing improvement projects, ensuring the active engagement of global leaders, stakeholders and end users in the improvement of our software itself.I conduct process analysis and mapping sessions while implementing process changes in our.

Jan 2024 - Present

Service Operations Specialist

Área Metropolitana De Ciudad De México

Specialist in metrics analysis, results communication and improvement for Mexico service operation, my main responsibilities and achievements were:-Project management in medical equipment installations, including resource identification (tools and specialists), backlog communication towards service leaders, and follow-up to budget and installation.

Sep 2021 - Nov 2023

Process Specialist

Ciudad De México Y Alrededores, México

This experience gave me the opportunity to gain a comprehensive understanding of the regional (Latam) vision for the service areas and their associated processes. My responsibilities and achievements were:-Process mapping and improvement of the Healthcare business in the Mexico region. I completed a mapping of all Mexico Service Operation.

May 2019 - Sep 2021

Continuous Improvement & Quality Engineer

Ciudad De México Y Alrededores, México

In this role I gained experience with continuous improvement and lean methodologies. My responsibilities and achievements were:-Primary point of contact for operational excellence, implementation of best practices and management of improvements across the business unit.-5S implementation in protection, control and metering cabinets production process.Work.

Jan 2016 - Mar 2018

Project Manager (Manufacturing)

Ciudad De México Y Alrededores, México

As a selected engineer of the Siemens Trainee Program I had the opportunity to start my career in the company as a Project Manager for projects involving just engineering, manufacturing and export. My main responsibilities and achievements were:-Manufacturing projects development for the North American and South American market including purchasing.

Apr 2014 - Jan 2016

Engineer Development Program

Ciudad De México Y Alrededores, México

-Rotation and support in different areas of Energy sector.-Support in engineering, projects and quality departments of different business units.

Apr 2013 - Apr 2014
Team & coworkers

Colleagues at Rockwell Automation

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3 education records

Dalia López education

FAQ

Frequently asked questions about Dalia López

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What company does Dalia López work for?

Dalia López works for Rockwell Automation.

What is Dalia López's role at Rockwell Automation?

Dalia López is listed as Business Process Analyst at Rockwell Automation.

Where is Dalia López based?

Dalia López is based in Mexico City Metropolitan Area, Mexico, Mexico while working with Rockwell Automation.

What companies has Dalia López worked for?

Dalia López has worked for Rockwell Automation, Zendesk, Ge Healthcare, and Siemens.

Who are Dalia López's colleagues at Rockwell Automation?

Dalia López's colleagues at Rockwell Automation include Lauren Molloy, Carlos Sysak, Mayra Sosa, Fatih Üzümcü, and Emanuel Offord.

How can I contact Dalia López?

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What schools did Dalia López attend?

Dalia López holds Certificación Six Sigma Black Belt from Universidad Del Valle De México.

What skills is Dalia López known for?

Dalia López is listed with skills including Liderazgo De Equipos, Seis Sigma, and Microsoft Office.

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