Scott Ramirez Email & Phone Number

Sunnyvale, California, United States

Controls expenses through accurate inventory management to optimize spending and reduce wasteAudits interior and exterior spaces for electrical, HVAC and landscaping for preventative maintenance Creates and implements new protocols for building audits, preventing room entrapments and HVAC issues while ensuring a safe and comfortable workspace for all usersManages the Google Event Center on the Google Cloud campus, coordinating with vendors to ensure proper set up and take downs to ensure smooth operations and to avoid structural damageConducts routine vendor walks to ensure compliance with company policy and procedureManages the exterior landscape of Google’s Cloud campus including Google’s High Garden, by setting up maintenance protocols to reduce excessive spending, water usage and ensuring a beautiful environment for all usersManages Google’s exterior swimming pool on the Google Cloud campus, including maintaining the swimming pool and locker and shower spaces to ensure cleanliness and a safe environment for all usersCoordinates and escorts vendors during building maintenance projects to ensure satisfactory work completion in a timely manner, reducing vendor billable time.Engage with a bevy of tickets daily, helping ensure tickets are being routed to the correct teams.Responds to and resolves user concerns through Google's internal ticketing system and email communications; meets in person with users as needed to provide the highest quality customer service to support the goal of highest level customer satisfaction survey score, averaging 4.48/5 career average.Implements procedures and policies for a more accessible environment for all occupants, ensuring room signage is high contrast and visually accessible and ensuring workspaces are wheelchair friendly.Coordinated two successful building openings by implementing proper prioritization and execution of tasks and ensuring a safe and pleasant experience in a high foot traffic timeframe.

Santa Clara County, California, United States

- Manages a cross-continental team of 10+ covering the 49ers using written articles, graphics, video and podcast- Works diligently to train inexperienced writers into reporters working national beats- Maintains professional relationships with current and former colleagues and acquaintances.

- Developed efficiency-enhancing workflow/process improvements that made it possible to accommodate increasing responsibilities necessitated by staff reductions.- Installed training and management protocols that increased overall company revenue 20% and 30% on separate occasions.- Decreased office expenditures by implementing needed controls on stock/supplies and standardizing ordering procedures.- Control and monitor finances through managing online transaction ports, balancing books, and ensuring accurate bank deposits. - Responsible for the performance, profit and loss, compliance, people management and communication of the business.- Ensure exceptional customer experiences through staff training and standards management.

Santa Clara, California, United States

- Designed two bi-annual punctual musical programs (two/year, 12 total) where groups of 30-40 students learned and competed with other schools. - Led my students to three state championships, never placing below third place (out of five-eight schools on average) in any show.- Coordinated 100 volunteers for a successful inaugural home show.- Compiled budgets and cost estimates while ensuring cost-effective programs and wise fund management.- Maintained professional relationships with colleagues, students, parents, and community members.- Planned and facilitated rehearsals, shows and fundraising involving students and members of the community. - Conducted ongoing assessments of student achievement.