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Scott Rathbun Email & Phone Number

Technical Client Service Manager | Expert in CRM & Empathetic Leadership | Skilled in Conflict Resolution & Process Improvement

Location: Lincoln, Nebraska, United States 2 work roles 2 schools

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✓ Verified July 2026 3 data sources Profile completeness 71%

Role

Technical Client Service Manager | Expert in CRM & Empathetic Leadership | Skilled in Conflict Resolution & Process Improvement

Location

Lincoln, Nebraska, United States

Who is Scott Rathbun? Overview

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Quick answer

Scott Rathbun is listed as Technical Client Service Manager | Expert in CRM & Empathetic Leadership | Skilled in Conflict Resolution & Process Improvement based in Lincoln, Nebraska, United States. AeroLeads shows a matched LinkedIn profile for Scott Rathbun.

Scott Rathbun previously worked as Technical Client Support Manager at Fiserv and Technical Client Service Analyst at Fiserv. Scott Rathbun holds Bachelor Of Science (Bs), Psychology from University Of Nebraska-Lincoln.

Profile bio

About Scott Rathbun

Dynamic Management professional with over twenty years of progressive experience in the Fintech industry. Results-oriented and adept at working effectively both independently and as part of a team. Excels under pressure, consistently meeting deadlines, and managing multiple priorities in a fast-paced environment. Possesses strong analytical skills and exceptional written and verbal communication abilities. Demonstrates a proven ability to prioritize and manage complex projects simultaneously, delivering high-quality results on time.

2 roles

Scott Rathbun work experience

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Technical Client Support Manager

Fiserv

Lincoln, Nebraska Area

• Developed and conducted comprehensive training programs for support staff, resulting in an increase in first-call resolution rates.• Collaborated with cross-functional teams to identify and address recurring technical issues, resulting in a reduction of incoming call volume of 30% and escalations to higher-tier support.• Served as primary liaison between clients and Fiserv Partners, demonstrating a proven track record of fostering positive client relationships and delivering exceptional service.

Jun 2009 - Apr 2024

Technical Client Service Analyst

Fiserv

Lincoln, Nebraska

• Grew knowledge of product lines, industry standards, and system functionality, enabling effective resolution of Tier 1 client issues and inquiries for 2 separate products.• Served as first tier escalation point between clients and internal development. This created a positive client relationship• Verified functionality of new software releases as they were turned over for General Deployment to the client base.

Jan 2000 - Jun 2009

2 education records

Scott Rathbun education

Bachelor Of Science (Bs), Psychology

University Of Nebraska-Lincoln

Associate Of Science - As, Pre-Medicine/Pre-Medical Studies

Mccook Community College

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What is Scott Rathbun's role at their current company?

Scott Rathbun is listed as Technical Client Service Manager | Expert in CRM & Empathetic Leadership | Skilled in Conflict Resolution & Process Improvement.

Where is Scott Rathbun based?

Scott Rathbun is based in Lincoln, Nebraska, United States.

What companies has Scott Rathbun worked for?

Scott Rathbun has worked for Fiserv.

How can I contact Scott Rathbun?

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What schools did Scott Rathbun attend?

Scott Rathbun holds Bachelor Of Science (Bs), Psychology from University Of Nebraska-Lincoln.

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