Lead bar operations to ensure high standards of service following promotion of Food and Beverage Director. Facilitate communication between Production Manager and artists to align their goals with organizational priorities. Enhance recruitment and training protocols across all job roles, introduce improved scheduling systems for cleaning team, and cultivate interdepartmental collaboration through regular monthly meetings to strengthen communication.• Established strong lines of defense by… Show more Lead bar operations to ensure high standards of service following promotion of Food and Beverage Director. Facilitate communication between Production Manager and artists to align their goals with organizational priorities. Enhance recruitment and training protocols across all job roles, introduce improved scheduling systems for cleaning team, and cultivate interdepartmental collaboration through regular monthly meetings to strengthen communication.• Established strong lines of defense by implementing innovative changes in Production and Security.• Enhanced collaboration and streamlined workflow resulted from significant improvements in team communication. Show less

• Conducted interviews with theatrical leads to assess production value and meet deadlines for quality content delivery.• Reviewed theater performances to provide insightful and engaging content for readers and businesses.

• Co-founded and directed Creative Alliance of Baraboo (CAB) Theatre, overseeing all artistic aspects of the not-for-profit theater company.• Curated a diverse range of theatrical productions to engage and inspire the local community in Baraboo, Wisconsin.• Implemented innovative marketing strategies to increase audience attendance and raise awareness of CAB Theatre's mission.

• Managed all food and beverage operations at a 2000 seat music Venue, ensuring budget compliance and exceptional customer service.• Led a team to design innovative menus and maintain strict adherence to health and safety regulations.• Achieved a 15% increase in revenue through strategic pricing and upselling initiatives.

• Managed day to day operations and staffing, providing disciplined leadership and setting clear expectations.• Developed and prioritized action plans through the weekly Playbook process, ensuring timely follow up.• Executed customer-focused strategies, policies, and programs to drive business growth.

• Exceeded industry standards for customer service at Pedros Mexican Restaurante in Madison, Wisconsin.• Managed daily numbers using Excel for accurate tracking and analysis.• Recruited, trained, and developed Front of the House employees to ensure a high-performing team.

• Developed business plan for profit and exceeded company profit goals at Olive Garden in Madison, Wisconsin.• Managed all staffing of front and back of the house employees, maintaining employment and payroll records.

• Managed staffing levels for front and back of house employees at Cracker Barrel in Topeka, Kansas.• Implemented strategies to maintain a positive P&L statement and exceed company profit goals.• Developed a comprehensive business plan resulting in increased profitability for the company.