Scott Rembis Email & Phone Number

Boston, Ma, Us

Auburndale, Massachusetts, United States

Keey Responsibilities: • Deliver consumer budgeting and education services while enrolling clients in debt management programs to consolidate unsecured debt and reduce monthly payments. • Support the Client Services department with client and creditor assistance, including proposal resubmissions, payment adjustments, and ACH payment schedule updates.

Greater Boston Area

Key Responsibilities:• Managed daily operations and career development for Corporate Payment Solutions and Electronic Operations departments. • Oversaw sales, installation, and training of electronic banking products, including Cash Management Services, merchant services, and remote deposit capture. • Processed check adjustments and conducted quality control for account and customer file maintenance. • Ensured TIN compliance and managed account and general ledger reconciliation. • Monitored account compliance, including Reg D and 18/65 eligibility. • Handled campaign reporting, levy processing, and CD processing with a focus on compliance and reconciliation. • Maintained deposit product rates and managed sweep/ZBA accounts. • Served as Assistant Business Continuity Manager, coordinating disaster recovery planning and compliance. • Conducted risk assessments and ensured compliance with data protection for critical vendors. • Compiled and presented the annual Business Continuity report to the Audit Committee. • Cultivated and managed strategic vendor relationships with merchant services acquiring partner and business specialty card partner, driving collaboration and enhancing service delivery to maximize value and support business growth.

Greater Boston Area

Key Responsibilities• Sold, installed, and trained customers on electronic banking products, including Cash Management Services, merchant services, remote deposit capture, and e-commerce solutions. • Effectively managed a diverse portfolio of customer relationships, fostering strong partnerships and ensuring client satisfaction while driving engagement and retention through tailored solutions and proactive communication. • Managed and developed the Electronic Sales & Service team. • Oversaw sales and service for the business specialty credit card program. • Handled campaign reporting and levy processing.

Greater Boston Area

Key Responsibilities• Effectively managed daily functions and career development of the 15-member Electronic Operations team. • ATM adjustment and Reg E dispute processing and card services. • Wire transfer processing. • Internet banking maintenance/set-up including internet cash management product. • ACH processing. • Account and customer information file (CIF) maintenance • Miscellaneous Operations functions - Payroll deduction, statement processing, campaign reporting, float maintenance, Regulation E self-audit/monitoring, set up of new municipal, lockbox, and sweep accounts, levy processing, mail deposits, and credit references.

Dorchester, Massachusetts, United States

Effectively managed daily functions and career development of deposit processing and “subject to count” tellers, shipping and receiving staff, and foreign retail services staff members.• Established performance tracking methods to assist in creating and conducting annual performance appraisals.• Established, maintained, and monitored money services cash audits of all money services staff including audits of foreign currency.• Trained and tested new and existing employees in Bank Secrecy Act (BSA).• Developed self-auditing program.• Developed BSA testing curriculum.• Acquired, rebuilt, trained, and developed shipping and receiving team to enhance overall performance and work cohesively with other areas of money services.

Liberal Arts

Education record