Scott Rogers Email & Phone Number
Who is Scott Rogers? Overview
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Scott Rogers is listed as Business Development Manager at Slingshot by Pronto BPO, a with 106 employees, based in Provo, Utah, United States. AeroLeads shows a matched LinkedIn profile for Scott Rogers.
Scott Rogers previously worked as Manager of Client Success at Slingshot By Pronto Bpo and Operations Manager at Slingshot Technology, Inc.. Scott Rogers holds Bachelor'S Degree, Counseling Psychology from West Coast Bible College.
Email format at Slingshot by Pronto BPO
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About Scott Rogers
I am energized by building top talent teams and leading operations strategically to outperform goals and deliver unprecedented business growth.My focus is on creating teams that take pride in what they do and are truly invested in the company’s success. I do this by designing innovative training programs, providing hands-on coaching, and always leading by example. I believe that to truly inspire individuals you have to be an authentic leader.CAREER HIGHLIGHTS:► Delivered multi-million-dollar annual revenues at a startup technology company► Trained and developed a team of 15 direct reports► Educated 150 employees on best practices for sales and service excellence► Designed new processes and programs to maximize operational efficiency As a bold manager who is always looking for opportunities for improvement, I have made several data-driven decisions that made a direct and positive impact in just a few years.I am committed to developing, empowering, and engaging teams in fast-paced environments.I enjoy making new professional connections, so please feel free to send me a message today!Areas of Expertise: Sales & Revenue Growth | Operations Management | Strategic Planning & Direction | Performance Improvements | Customer Service & Retention | Client Relationship Management | KPI Tracking & Goal Achievement | Prospecting, Negotiation, & Closing | Team Training & Leadership | Persuasive Presentations | Positive Working Cultures | Engaging Communication
Scott Rogers's current company
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Scott Rogers work experience
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Manager Of Client Success
Operations Manager
Lead teams and operations strategically in a fast-paced startup to drive business development. Oversee hiring, team training, quality assurance, KPI tracking, reporting, relationship building, and customer service. Continuously identify and capitalize on opportunities for improvement, and work persistently to outperform all goals.● Oversight for day to day management of Contact Center staff, develop and mentor supervisors to ensure agent success, ensure SLAs are met, collaborate cross-departmentally to ensure quality hiring, training, continual improvement, and performance plans, and oversee new service implementations.● Trained and supervised a team of 15 direct reports with 200+ indirect reports, and managed productivity to maximize revenue gains, SLAs, and assess department needs to manage the development of necessary policies and procedures● Perform root cause analysis of existing and potential problems to create suggested action plans with innovative and creative execution. Creation & execution of SOPs.● Created coaching plans for new and seasoned employees, and tracked data to ensure alignment with target KPIs● Launched a mentorship program, authored a performance playbook, and helped various team members earn promotions and grow their careers
Training & Quality Assurance Manager
Coached and trained new hires, special teams, and managers with a focus on increasing revenues delivering top customer experiences, and supporting continued professional development.► Innovated and implemented a scalable quality assurance process to align with service standards► Developed a 100% remote new hire training process and challenged the team for continued development► Coached over 150 employees on best practices for sales and customer service► Increased quality assurance by implementing an accountability plan and then following up with each QA agent
Sales Representative
Led full sales cycle from prospecting and relationship building through negotiating and closing with a persistent yet consultative approach.► Closed 30 company accounts and provided an unparalleled level of service to ensure loyalty► Achieved 100% to goal for sales and quality assurance► Ranked in the top 3 out of 50 Sales Representatives based on performance
Colleagues at Slingshot by Pronto BPO
Other employees you can reach at getslingshot.com. View company contacts for 106 employees →
Kaye Lee
Colleague at Slingshot By Pronto BpoDallas, Texas, United States
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Victoria Porter
Colleague at Slingshot By Pronto BpoSpringville, Utah, United States
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Kayla Stewart
Colleague at Slingshot By Pronto BpoTyler, Texas, United States
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Marilyn Tennison
Colleague at Slingshot By Pronto BpoClyde, Texas, United States
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Tessa Taylor
Colleague at Slingshot By Pronto BpoSpanish Fork, Utah, United States
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Alicia Strickland
Colleague at Slingshot By Pronto BpoSoperton, Georgia, United States
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Everett Baker
Colleague at Slingshot By Pronto BpoSalt Lake City, Utah, United States
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JL
Justlean Lackey-Berg
Colleague at Slingshot By Pronto BpoTulsa, Oklahoma, United States
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AM
Abdi Maleek
Colleague at Slingshot By Pronto BpoNairobi, Nairobi County, Kenya
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Heather Lonsdale
Colleague at Slingshot By Pronto BpoOklahoma City Metropolitan Area, United States
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Scott Rogers education
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West Coast Bible College
Frequently asked questions about Scott Rogers
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What company does Scott Rogers work for?
Scott Rogers works for Slingshot by Pronto BPO.
What is Scott Rogers's role at Slingshot by Pronto BPO?
Scott Rogers is listed as Business Development Manager at Slingshot by Pronto BPO.
Where is Scott Rogers based?
Scott Rogers is based in Provo, Utah, United States while working with Slingshot by Pronto BPO.
What companies has Scott Rogers worked for?
Scott Rogers has worked for Slingshot By Pronto Bpo and Slingshot Technology, Inc..
Who are Scott Rogers's colleagues at Slingshot by Pronto BPO?
Scott Rogers's colleagues at Slingshot by Pronto BPO include Kaye Lee, Victoria Porter, Kayla Stewart, Marilyn Tennison, and Tessa Taylor.
How can I contact Scott Rogers?
You can use AeroLeads to view verified contact signals for Scott Rogers at Slingshot by Pronto BPO, including work email, phone, and LinkedIn data when available.
What schools did Scott Rogers attend?
Scott Rogers holds Bachelor'S Degree, Counseling Psychology from West Coast Bible College.
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