Scott Rutledge Email & Phone Number

Nashville, Tn

● Purchase computers and peripherals for College of Arts and Science Primary contact for all Arts and Science computer and software purchasing needs Work with Arts and Science Finance Administration on faculty lifecycle status changes as well as fund usage and availability Consult with and assist faculty and staff throughout the ordering process via email, phone, online chat and in person Work within budgets to ensure funds are used wisely Contact vendors to obtain specialized quotes ● Technical Supervisor for 6 Desktop Support Specialists Prioritize workloads and balance conflicting demands Verify the quality, accuracy, and timeliness of responses and actions taken by technicians Advise desktop support team on procedure and be a resource of institutional knowledge● Provide Tier 2 technical support where needed● Manage application license server for critical faculty applications● Technical consult for faculty secure data agreements● Work on special projects as assigned● Supervise student workers, creating schedules, approving payroll

Nashville, Tn

● Server Administration Setup and administer servers including application, database, web, Exchange, and file servers Update and upgrade servers when necessary Monitor servers for hardware, software or security issues  Monitor system and backup log files● Project Support Attend meetings for technical consulting  Quote and recommend server configurations either on premises or in AWS, based on application requirements Work with software vendors to implement application projects Consult with users and vendors for application issues after application implementation● Active Directory/Group Policy Management Design and implement AD Structure Add, move and/or remove OU, groups or computer accounts  Author Group Policy Maintain and update Group Policy● Help Desk Support Assist Technical Support Specialist with physical help desk and help desk functions when needed Interface with Faculty, Staff and Students to resolve Service Delivery issues Setup test environments for hardware and software study and testing

• Install, configure and maintain Windows servers• Install, configure and maintain Windows Hypervisor virtual server environments• Administer SQL servers 2 which are mission critical• Provide high level desktop and system support• Provide project support for supported departments

Bsol, Organizational Leadership

Aseet, Electronics Engineering

Diploma, General Education

Education record