Scott Santinho Email & Phone Number

Paris, Fr

Levallois-Perret, Île-De-France, France

• Migrated Qlik Sense from On-Premise Windows to Qlik Cloud, including users, apps, objects, parameter files, and security settings, utilizing Windows PowerShell Scripts and Qlik CLI.• Developed a mobile-friendly Qlik Cloud extension to replace a deprecated extension, using JavaScript, HTML, and CSS.• Created dynamic environment sections using Qlik Data Load Editor and a REST API for automatic and dynamic selection of appropriate spaces for data retrieval and storage.• Established a Data Gateway between Microsoft SQL Server and Qlik Cloud across Development, Testing, and Production environments.• Automated the reload of over a hundred Data Loaders, Modelers, and Front Apps using Qlik Application Automations and Qlik API.• Developed new features using Qlik NPrinting.

Ville De Paris, Île-De-France, France

Data analysis:• Conducted an analysis of electricity consumption in relation to changes in outdoor temperatures, using Python, followed by the development and implementation of a strategic action plan to optimize energy efficiency.• Performed an analysis of banking transactions (OfficeRND/Stripe), using Python, to identify and minimize associated costs, including disputes and credit card payments.• Used Google Analytics and Python for detailed analysis of our website traffic, followed by the development and implementation of a strategic action plan to increase the efficiency of the conversion tunnel.• Monitored the rental real estate market by scraping listings data, using Python, to compare pricing and amenities to Greenspace's offerings. Identified competitive advantages of Greenspace's value proposition based on benchmarking against market ratesOther Projects : • Supervision of the Greenspace X DECEO collaborative project, focused on the development of a comprehensive carbon footprint. The aim of this work was to clarify our current environmental practices and amplify the measures taken to minimize our carbon footprint.• Development and implementation of a deposit system incorporating QR codes, inspired by the successful Vytal model for optimizing traceability and operational efficiency.• Conducted a thorough and selective search for specialized service providers to ensure the recycling and reuse of obsolete furniture and electronic equipment, in line with the principles of sustainability and the circular economy.

Ville De Paris, Île-De-France, France

Account Manager (Bonding, GLI B2B, GLI B2C):• Responding to customer inquiries from our CRM (Hubspot) and by phone (Ringover) ;• Responsible for customer balances and refunds (Stripe);• Responsible for the development and management of the collections process;• Participation in the identification and implementation of solutions to streamline our internal processes (i.e. contract termination, cancellation and transfer);• Writing and developing content (Notions) for internal training to improve customer satisfaction and loyalty;• Creation of quotes and warranty contracts for homeowners (GLI B2C) and invoices for real estate agencies (GLI B2B).

Meudon, Île-De-France, France

• Intervention in the design of new offers;• Elaboration of the marketing brief and design of certain deliverables (information sheets on the offers...) and marketing follow-up of these projects in order to prepare the milestones of decision making;• Contribution to the implementation of the promotional policy; • Carrying out market watch;• Follow-up of the performance of the system and animation of the sales channels.

Angers, Pays De La Loire, France

- Tele-investigator (more than 150 hours of calls) at La Voix du Client (studies conducted for AFPA, Pôle Emploi and ANCOLS)

Angers, Pays De La Loire, France

- Customer collection (3000-5000€/day)- Control of the cinema tickets and the exit of the cinema - Deposit of cash and change at the end of the evening

Angers, Pays De La Loire, France

- Advice and collection of customers- Advice to customers in their purchases

Msc Artificial Intelligence For Business Transformation, Data Science

Semester 5 - Fall Semester 2023 (M2) | GPA : 3.4 (16.5/20) Core Courses :AI Challenges • AI in Marketing • AI in Society • Application.

University Exchange, Business Administration

• Macroeconomics • Korean I • Consumer Marketing • Foundations for Convention Management • Identity, Agency, Equality, and Security.

Programme Grande École

Semester 3 - Fall Semester 2021 (M1) | GPA : 4.0 (18.0/20) Core Courses : • Global Governance • Human Rights & Business Responsibility •.

Bachelor In Law, Law

• Graduated with honours (Ranking : 16/215)