Scott Schuler Email & Phone Number

Grapevine, Texas, Us

Gb

MySQL Developer, responsible for design, implementation, and administration of MySQL servers.Specific responsibilities: Replication configurationQuery performance tuningUser administration and security audits. Stored procedure development. Server performance tuning. Query analysis and troubleshooting.

Houston, Texas, Us

Responsible for Monitoring Administration for select HP clients including:Symantec, EHRO, TowersPerrin

Houston, Texas, Us

Responsible for the design implementation and development of monitoring tools, procedures, and testing for all EHRO, Towers Perrin, and CMAH managed applications Specific responsibilities:• Design, Implementation, and Administration of the Tealeaf web monitoring Suite• Design, Implementation and Administration of the BAC monitoring Suite• Custom tool design and integration with COTS monitoring tools.• Custom report design.• Web application and portal development.• SQL database design and administration.

Global, Us

Charged with establishing and integrating a global Helpdesk to support US Army upgrade of 10,000 supply systems onto a common SAP platform. Designed and integrated numerous Web-based applications, portals and transfer utilities to streamline Helpdesk performance, including:• Communication software to link Helpdesk with proprietary change management systems.• Real-time notification/paging system, service level management tools and portal controls to increase tool functionality.Selected Projects:• Designed a Web-based asset tracking tool that automatically tracked system status on servers in the production environment• Designed numerous database-reporting tools that correlated data into canned reports based on customer requirements. • Automated process, disk space and user load monitoring on all Solaris servers.• Built utilities that supplied monitoring teams with immediate updates of scheduled and unscheduled service outages.

Barnsley, South Yorkshire, Gb

Network administrator: Monitored network built servers and installed remote networks at Premdor manufacturing facilities. Responsible for all network operations from design to support. Maintained Exchange and database servers, and oversaw automated backups. Enterprise Manager: oversaw successful implementation of enterprise management suite at 65 locations in the US and Canada. Liaison between Premdor and Computer Associates. Wrote presentations to describe project requirements to senior management. Evaluated new network hardware and management software. Key Accomplishments:• Designed/integrated Perl programs that generated reports, automated network administration functions and integrated asset tracking databases.• Built a Web-based GIS Helpdesk with integrated instant messaging system.• Certified Unicenter TNG & AHD Administration and Agent Technologies.

Us

Responsible for network and mainframe support to all internal GTE employees. Monitored network status, and users. Performed user administration in Banyan Vines, Novell, Windows NT, and SDSF. Maintained record of all activity in National Support Center database. Key Accomplishments:• Troubleshot average of 85 issues per 8-hour day to an 90% resolution rate.• Instrumental in transition of GTE wireless helpdesk from Atlanta to Tampa.

Washington, Dc, Us