Scott Shoop

Scott Shoop Email and Phone Number

Director Account Resolution @ The Cooperative Finance Association
Milwaukee, WI, US
Scott Shoop's Location
Greater Milwaukee, United States
Scott Shoop's Contact Details

Scott Shoop work email

Scott Shoop personal email

n/a
About Scott Shoop

My entire career has been in the Finance industry. I have an extensive record of success in difficult situations providing innovative leadership in financial services organizations. Noted for broad expertise in the entire lending lifecycle, including Marketing, Credit Risk, Origination, Collections, and Servicing. While at Insight FS, I lead a team of agri-finance specialists and manage an $81 million agricultural portfolio. I am skilled in start-up operations, and building sustained profitability through operational excellence, long-term cost containment and the creation of performance-driven cultures. I have been recognized for designing clear strategies, developing talent, managing key performance indicators and modeling exceptional leadership and integrity through periods of organizational change. Core competencies:• Portfolio growth and risk management • Advanced collateral and residual value knowledge • Extensive credit underwriting experience• Profit and Revenue growth through margin enhancement, business expansion, and operational efficiencies• Established a network of internal and external agricultural influencers and professionals• Project management• Banking regulations• Relationship management• Exceptional interpersonal skills• Strong trainer on Bank sales and originations• Excellent customer relations• Strategic partnership building• Business process mapping• Hiring, training and supervision• Intuitive people management skills• Risk management consulting

Scott Shoop's Current Company Details
The Cooperative Finance Association

The Cooperative Finance Association

View
Director Account Resolution
Milwaukee, WI, US
Website:
cfafs.com
Employees:
10
Scott Shoop Work Experience Details
  • The Cooperative Finance Association
    Director Account Resolution
    The Cooperative Finance Association
    Milwaukee, Wi, Us
  • The Cooperative Finance Association
    Director Account Resolution
    The Cooperative Finance Association Aug 2024 - Present
    United States
  • Insight Fs
    Credit Manager
    Insight Fs Jan 2020 - Aug 2024
    • Manage $81 million producer input financing programs. • Provide direction and oversight of accounts receivable and collection activities reporting results to the board of directors. • Negotiate complex legal collection issues through the write off process and manage relationships with secondary collection vendors. • Responsible for underwriting and monitoring credit limits to consumer and commercial clients. • Develop and support the credit and Agri-finance Specialist team.
  • Insight Fs
    Agri Finance Specialist
    Insight Fs Dec 2018 - Jan 2020
    • Responsible for the management and growth of a $15 million agricultural loan portfolio.• Analyzed financial information to make risk-based loan decisions.• Assembled and presented loan packages to loan committee for discussion and approval.• Developed customer base and implement plans to meet customer goals and identify additional products that benefit the customer.• Negotiated work out plans for complex agronomy collection accounts.• Managed the collections and credit of 7 FS locations in SE Wisconsin.• Reduced past due balances and bad debt by coordinating collection efforts with customer service, sales, and billing departments to quickly resolve disputes and advance payments.• Handled all collection, legal, and bankruptcy accounts; assisted in legal matters such as trial, preference action claims, mediation, small claims court, arbitration, post-trial judgments, and bankruptcy.
  • State Farm ®
    Product Manager – Vehicle Lending
    State Farm ® Oct 2009 - Aug 2018
    Bloomington/Normal, Illinois Area
    • Managed a vehicle loan/marine/RV/powersports portfolio of over 500,000 accounts totaling $8.5 billion in assets.• Implemented pricing strategies to increase loan production by 20% while exceeding ROA expectations.• Created strategies to develop and expand the Marine/RV portfolio, which resulted in a 45% increase in production in one year and diversified the overall vehicle collateral mix.• Led a team of product analysts that managed all components of the portfolio. • Prepared program operating budgets, budget reports and other financial performance reports for multiple departments.• Managed vendors, services, processes and cross functional teams to develop the online vehicle loan platform.• Analyzed the impact of operational and organizational changes and developed plans to optimize efficiency and drive results.• Designed the financial model for new business units.• Identified $12 million in revenue opportunities by collaborating with distribution partners.• Recognized an opportunity for a $2 million annual reduction in Call Center expenses.• Led cross-functional teams to create impactful messaging, demand-generation programs and sales tools.
  • State Farm
    Collections Manager
    State Farm Apr 2004 - Oct 2009
    Bloomington/Normal, Illinois Area
    • Developed and implemented strategies to manage net charge-off below budgeted amounts on the vehicle and home equity portfolios.• Created reports on deteriorating trends and fiscal year-end losses.• Documented business processes and analyzed procedures to ensure that they would meet changing business needs.• Assessed the impact of current business processes on users and stakeholders.• Trained and directed 150 new hires during department orientations.• Researched industry competitors and compiled detailed analysis data.• Investigated and resolved customer inquiries and complaints in an empathetic manner.• Scheduled staff shifts to cover peaks and lulls in customer inquiries.• Followed-through on all critical inter-departmental escalations to increase customer retention rates.• Devised and published metrics to measure the organization's success in delivering world class customer service.• Complied with regulatory requirements, including FDCPA, SCRA, the Bank Secrecy Act, Anti Money Laundering, OFAC, USA Patriot Act, and Privacy Act.
  • State Farm
    Bank Project Analyst
    State Farm Jul 1998 - Apr 2004
    Bloomington/Normal, Illinois Area
    - Directed all phases of technology projects, from requirements to post implementation support.- Developed executive presentations and reports to facilitate project evaluation and processimprovement.- Implemented a set of comprehensive tracking processes to monitor project performance.- Worked directly with various internal departments including IT, Legal, and Compliance to achieve buy in.- Designed the financial model for a new business unit.- Analyzed key aspects of the business to evaluate the factors driving results and summarized results into presentations.- Complied with regulatory requirements including Bank Secrecy Act, Anti Money Laundering, OFAC, USA Patriot Act, Privacy Act and Community Reinvestment Act.- Assigned tasks to associates, staffed projects, tracked progress and updated managers, partners and clients as necessary.- Implemented client training (business and technical) and supervised software integration.- Credited for playing key role in generating over $2 million per year in revenues.
  • Country Financial®
    Credit Analyst - Leasing
    Country Financial® Dec 1993 - Jul 1998
    Bloomington/Normal, Illinois Area
    - Compiled database of loan applicants' credit histories, corporate financial statements and otherfinancial information.- Determined Credit worthiness of applicants based upon the Company's credit appetite.- Provided excellent customer service to customers that fell behind on their lease payments anddeveloped creative solutions to resolve customer's financial issues.
  • Bank One
    Commercial Loan Credit Analyst/Indirect Lender
    Bank One Jul 1990 - Dec 1993
    Bloomington/Normal, Illinois Area
    - Maintained friendly and professional customer interactions.- Decisioned loans submitted by local dealerships.- Developed relationships with local dealerships to cultivate additional business opportunities.- Created loan packets for the Bank's board of directors on customers whose loan exposure to the bank exceeded $1 million.- Created quarterly reporting on the commercial lending portfolio for board review.- Performed end to end collections on delinquent consumer accounts through repossession/foreclosure and remarketing.

Scott Shoop Skills

Leadership Loan Servicing Banking Car Loans Loan Origination Business Analysis Credit Risk Vendor Management Finance Financial Services Debt Collection Pricing Strategy Credit Consumer Lending Customer Service Vehicle Leasing Financial Analysis Business Process Improvement Business Strategy Management Non Performing Loans Credit Analysis Pricing Analysis Loans Commercial Lending

Scott Shoop Education Details

Frequently Asked Questions about Scott Shoop

What company does Scott Shoop work for?

Scott Shoop works for The Cooperative Finance Association

What is Scott Shoop's role at the current company?

Scott Shoop's current role is Director Account Resolution.

What is Scott Shoop's email address?

Scott Shoop's email address is ss****@****tfs.com

What schools did Scott Shoop attend?

Scott Shoop attended Illinois State University.

What skills is Scott Shoop known for?

Scott Shoop has skills like Leadership, Loan Servicing, Banking, Car Loans, Loan Origination, Business Analysis, Credit Risk, Vendor Management, Finance, Financial Services, Debt Collection, Pricing Strategy.

Who are Scott Shoop's colleagues?

Scott Shoop's colleagues are Jon Blockman, Brady Benning, Dorene Segobiano, Kurt Albin, Keith Becker, Mba, Justin M., Kathy Berg, Shrm-Cp.

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