Scott Smith Email & Phone Number

Salt Lake City, Ut, Us

Greater Salt Lake City Area

Determining optimal quantity and timing of delivery of product through forecasting. Work closely with buyers and place buys for all footwear/accessories, Men's apparel, and online only product. Also work closely with vendors to establish working relationships and give projections and guidance to vendors on delivery timing, etc.

Ensured the smooth daily operation of retail outlet locations. Responsible for flow of freight into the store and flow of product out on to the sales floor, recovery of sales floor, and maintaining optimal inventory levels. Other responsibilities include interviewing, hiring and training both sales associates and stockroom personnel; planning, scheduling, assigning and directing work; appraising performance; rewarding and disciplining employees; customer sales; addressing employee and customer complaints and resolving problems.

Managed all aspects of daily operations for third highest volume video store within the Hollywood video chain. Established and maintained relationships with customers. Identified business needs and provided comprehensive solutions. Proactively addressed and resolved customer satisfaction issues. Recruited and managed a staff of up to 15 customer service representatives. Maintained store appearance and inventory control. Responsible for meeting and exceeding budgetary goals including labor and revenue.

Successfully oversaw sales division. Hired, trained and coached all account managers. Spearheaded sales and marketing strategies, promoting new product lines and packaging to generate additional revenue. Effective sales management of key accounts. Tracked individual performance of account managers. Planning and buying of all video related products.

Associate Of Arts And Sciences (Aas), Marketing Management, Transportation Management

Activities and Societies: Dean's List

Economics

Activities and Societies: Sigma Nu