Scott Stevens Email & Phone Number

United Kingdom

United Kingdom

• Managing performance & workload of ICT Technicians• Design, develop & maintain Hyper V Servers (Server 2016,2019,2022) & their services• Manage over 1300 desktops & laptops (Windows 10)• Manage & develop MS365 tenancy for school & home working including security• Provide support & training for staff & students (over 1700)• Manage Meraki Wi-Fi• Maintain Cisco network• Diagnosing, analysing & troubleshooting system faults

Wigan, England, United Kingdom

- Managing the Technical Architect team- Working closely with the Sales team for presales surveys, technical documentation & advice- Manage the end to end delivery of projects for new installations & migrations- Liaise with clients on projects & migrations taking place- Produce & maintain high standard of installation & design documentation- Bridge between technical and non-technical stakeholders- Ensure security documentation & designs meet NSI standards.- MS 365 Migration & Onboarding- Maintenance & Development of clients MS 365 & Azure tenancies- Carry out installation & maintenance of clients network infrastructure including switches, routers, firewalls, & wireless systems.- Carry out installation & maintenance of clients on premise and cloud based servers & services- Assist Architects when needed- Ensure all monitoring systems are in working order & developed to meet Lansafesneeds- Programming of switches, firewalls, AP’s, routers.- Maintenance of Lansafes IT Network & Systems- Help identify technical risk

- Managing the technical team, prioritising and overseeing their work on a daily basis to meet long term strategic objectives - Responsibility for the ICT budget. - Manage the schools network infrastructure, servers and workstations- Develop hardware, software and network solutions throughout the school- Provide support and guidance to pupils and staff- Maintain Sophos XG Firewall- Implement and maintain the schoolʼs ICT policy - Troubleshooting system and network problems and diagnosing and solving hardware/software faults- Managing the VoIP/SIP Telephone System- Developing the schools website

Blackburn, England, United Kingdom

- Installing and configuring computer hardware operating systems and applications, thisincludes desktops, laptops and servers.- Monitoring and maintaining computer systems and networks.- Maintaining and configuring active directory including group policies.- Talking staff through a series of actions, either face to face or over the telephone.- Troubleshooting system and network problems and diagnosing and solvinghardware/software faults. replacing parts as required.- Supporting the roll-out of new applications.- Prioritising and managing many open cases at one time.- Testing and evaluating new technology.- Managing the company’s SharePoint site.- Managing daily backups of all company data.- Filling in for the IT Manager when he is on leave or away.

Wigan, England, United Kingdom

- Support and maintenance of all computers, servers and websites.- Technical support to all staff, over the phone, remote or in person.- Managing projects which have been passed on from the Head of ICT.- Ordering and testing new equipment.- Managing the companyʼs business continuity plan.