Scott Strack Email & Phone Number

Deer Park, Washington, United States

Oversee the management and development of dealer network selling marine construction components, including dock systems, gangways, stairs, and hardware into existing and new territories. Provide high-level technical support, respond to incoming questions, and troubleshoot complex issues. Facilitate successful conflict resolution among dealers, retail customers, vendors, and internal team members. Coordinate CRM activities as well as manage leads lifecycle from inception to closure. Administer a broad spectrum of activities, including sales prospecting, project estimation, design consultation, materials management, logistics, customs coordination, and warranty process management.

Redmond, Wa

Delivered significant annual revenue growth selling instrumentation for measuring and monitoring flow, level, pressure, temperature and process control. Enhanced client satisfaction by providing innovative sales solutions in conjunction with internal and external teams. Increased sales by cross-selling existing customers and the acquisition of new customers. Utilized market analysis and CRM tools to pinpoint business prospects.

Spokane, Washington, United States

Delivered significant annual growth selling paper products, packaging solutions and facility supplies for wholesale distribution division of International Paper. Duties included new business development, maintaining customer relationships, providing customer specific solutions and exceeding established sales targets.

Spokane, Washington, United States

Sales Professional -Delivered significant annual growth selling paper products, packaging solutions and facility supplies for Pacific NW regional wholesale distribution organization. Duties included new business development, maintaining customer relationships, providing customer specific solutions and exceeding established sales targets.Customer Service Manager-Improved customer service experiences, created engaged customers, and facilitated organic growth. Took ownership of customers issues and followed problems through to resolution. Set clear mission and deployed strategies focused towards that mission. Developed service procedures, policies, and standards.Kept accurate records and documented customer service actions and discussions. Analyzed statistics and compiled accurate reports. Recruited, mentored, and developed customer service agents and nurtured an environment where they could excel through encouragement and empowerment. Controlled resources and utilized assets to achieve qualitative and quantitative targets. Adhered to and managed the approved budget. Maintained an orderly workflow according to priorities.Merchandising Manager / Merchandiser-Responsible for researching, planning, coordinating, and purchasing paper products, packaging and facility supplies in support of wholesale distribution organization. Duties included managing industrial merchandisers, and working integrally with customer service, sales, operations, and vendors to ensure that products were strategically positioned in stock or in transit to satisfy customer requirements and company profitability goals.

Spokane, Washington, United States

Purchasing / Materials Manager-Responsible for developing and executing purchasing and inventory control strategies for raw materials, components, equipment, and services in support of vinyl window fabrication. Sourced and managed suppliers, negotiated contracts, tracked metrics, monitored market trends, analyzed costs, mitigated risks, and determined optimal delivery quantities and logistics to optimize the procurement process. Evaluated and monitored contracts to ensure supplier compliance with terms and conditions. Met with suppliers and staff to discuss unacceptable and defective products to establish corrective action plans. Duties included hiring, training, and managing buyers, clerical and operations staff to ensure seamless flow of inventory through the company’s supply chain.Purchasing Agent - Purchased raw materials, components, good and services. Worked closely with suppliers to review cost proposals and negotiate prices and contracts. Monitored inventory levels to determine purchasing requirements, placed and scheduled purchase orders.

Spokane, Washington, United States

Responsible for selling life, disability and medical insurance products and services. Prospected for business, responded to inquiries, provided rate estimates, and explained policy types and coverage information. Wrote policies and assisted customers in signing up for coverage, ensuring customers selected policies that met their needs. Offered advice and guidance, and suggested packages that combined multiple insurance types for maximum savings and comprehensive coverage. Also provided ongoing support and guidance for existing customers and assisted with the filing of claims.

Kent, Washington, United States

Analyzed and planned material requirements in support of aerospace component manufacturing. Enabled management to navigate inventory purchases, plan resource allocations and forecast future sales to maximize production. Managed inventory items and controlled the day-to-day inventory operations while implementing an agreed-upon inventory control protocol.