Scott Warwick Email & Phone Number

Norfolk, Va

- Long-term temp contract position through Aerotek with a Navy Federal Credit Union mortgage branch specializing in purchases; assisting loan officers and management in multiple tasks, including contract review, member contact, application entry and assignment, and maintaining various reports.- Experience in providing task coverage during loan officer absences; maintaining member communication, discussing loan status and terms, and updating loan data for resubmission to underwriting.- Monitoring mortgage division-wide queues and reports, including rush requests and escalations.

Falls Church, Va

- Managed federal compliance Regulation B reports for entire loan processing site, detailing loans that are missing complete credit decisions, and facilitating timely decision-making and processing.- Monitored status of files on report; obtained updates from processors to ensure progress as well as determining statuses personally via comment log notes, uploaded underwriting decisions, and other documentation within files.- Implemented an advance report to alert processors of aged loans not yet on the report; enhanced file awareness and expedited credit resolutions.

Springfield, Va

- Trained and worked in departments throughout the store, specializing in the Music/DVD department.- Provided knowledgeable and attentive customer service, both in person and by phone, by locating and identifying in-stock products and processing orders for out of stock items.

Bachelor'S Degree, English Literature

High School

Activities and Societies: Vocal Jazz Ensemble, Robinson Singers, Men's Choir

High School