Scott Williams Email & Phone Number

Remote

Tampa, Florida, United States

Analyzes, tests, and modifies partner and end user customer’s computer systems based upon their specifications and computing environmentEngages in systems analysis of hardware or software for best practices per technical documentation, and provides solutions based on diagnosis of the problemInteracts with partners and end users to provide support via phone, ticket system and chat and answer user inquiries regarding the systemCreates Knowledge Centered Support (KCS) documentation to provide clear resolutions to technical issues for partners and internal colleagues

Tampa, Florida, United States

Resolved support tickets submitted via phone, email, and chatResponsible for assisting all customers with their questions about any of our supported software in a professional and courteous mannerAnswered incoming phone calls from the Support phone queue

Brandon, Florida

Provide friendly, efficient, and accurate medical care to patients in a retail and hospital setting.Interacted directly with patients and medical professionals to provide excellent written and verbal communication and serviceRapid and accurate data entry typing and note taking

Brandon, Florida

Working as a cashier with Publix is all about ensuring that the customer feels welcome and satisfied with Publix as a grocery store once they finish their shopping trip. This goal is achieved mainly by delivering premier customer service while working quickly and efficiently.

Brandon, Florida

Working with customers to provide a great shopping experience with Publix.