Scott Willman Email & Phone Number

Wilmington, Delaware, United States

New Castle County, Delaware, United States

Delivered analysis, project management, & decision solutions to all lines of business within Global Collections.Built discipline around change management including champion-challenger testing, financial & statistical analytics, actionable testing designs, IT requirement development, end-to-end project management, decision implementation, & post implementation validation.Intellectual & influential leadership as liaison between business partners in various functional areas (Risk Management, Finance, Collection Line Managers, Front Office, Technical Resources, Legal & Compliance).Test & strategy development converting analyst results into executable project plans, disseminate test concept to resources needed to execute, refine documentation based on feedback from working teams.Project team management, organize appropriate resources to act as a team in accomplishing initiative plans, lead team meetings & coordinate assignments, maintain flow of communication between team members & senior managers.Requirements writing & develop solutions for critical initiative implementations including details for IT sizing as well as Financial & staffing forecasting.Risk Operating Committee owner/lead for various businesses including NA Branded and Retail Services Cards, Real Estate Lending, & Retail Banking, providing governance oversight..Developed Collection Governance Utility application in support of Risk Operating Committee, including project management for developers, end user training, record retention, Policy adherence, & audit compliance.

Greenville, Delaware

Personal consultant for technology including recommendations, purchasing, maintenance training, & vendor relations.

Newark, Delaware, United States

Managed team of network analyst with responsibility for the daily operational support of the data network infrastructure at all bank locations within DE, PA, MD, DC & VA.Project lead for 70 locations of the corporate technology refresh initiative to replace end user network infrastructure. Maintained a 98% service level for client network orders in 24/365 data center

Newark, Delaware, United States

Managed team of network engineers responsible for daily operations & project management of the corporate data & voice communication infrastructures along with data center.Team leader for 5 state wall-to-wall infrastructure project.Project team lead for re-alignment of staffing, & client service level agreements for regional locations.

Newark, Delaware, United States

Responsible for operations, staff management & development of the Telecommunication area within Delaware, supporting credit card & home loan divisions.Network project manager for infrastructure upgrades & external fiber optic backbone construction.Regional lead project manager for network infrastructure merger activities.