Guiding a team of legal network managers, driving operational and performance goals, in a quest to reduce business risk and exceed financial expectations.

Working with pre-charge-off, post-charge-off and legal network lines of business. Assessing and developing process improvements to help the business lines reduce risk and achieve operational outcomes.

Through our collaborative approach and professional perspective, we provide advice that helps your company to comply with regulations, manage risks, and transforms your business.I specialized in performance consulting which is when business executives or senior management recognize that their employees are not performing to the desired standards or meeting the required metrics. Performance consultants solve these issues by drawing on their skills in analysis, sales strategy, training… Show more Through our collaborative approach and professional perspective, we provide advice that helps your company to comply with regulations, manage risks, and transforms your business.I specialized in performance consulting which is when business executives or senior management recognize that their employees are not performing to the desired standards or meeting the required metrics. Performance consultants solve these issues by drawing on their skills in analysis, sales strategy, training design, project management, communication, and evaluation. Show less

As part of the executive leadership team, I was directly involved in firm development, business development, performance management and cross-functional operations. My primary focus was the management of market development, vendor operations and performance across 29 states.

TRAKAmerica’s network of collection agencies and law firms, coupled with its industry-leading compliance management system, make it the premier company in the accounts receivable management space. Clients continually turn to TRAKAmerica to manage their recoveries for both new delinquencies as well as for aging portfolios and product lines. TRAKAmerica offers a host of recovery management solutions including: Full scale recovery management solutions for all phases and ages of delinquency, and… Show more TRAKAmerica’s network of collection agencies and law firms, coupled with its industry-leading compliance management system, make it the premier company in the accounts receivable management space. Clients continually turn to TRAKAmerica to manage their recoveries for both new delinquencies as well as for aging portfolios and product lines. TRAKAmerica offers a host of recovery management solutions including: Full scale recovery management solutions for all phases and ages of delinquency, and Dormant judgment servicing. TRAKAmerica provides recovery services for clients of all sizes and delinquency types including: Largest credit issuers in the country, Top debt buyers in the country, Prominent multifamily housing companies, Providers of education services, Government agencies, Numerous niche debt buyers and specialty finance organizations.As part of leadership for TRAKAmerica, I strategically managed the relationship, revenue performance, account management and compliance procedures for 65 vendors with more than 1800 employees. Show less

The Receivables Group is a privately held company that specializes in the purchase of distressed consumer receivables as well as providing 1st and 3rd party solutions to small and medium businesses. We provide our clients with viable debt collection solutions that can be tailored to fit their organizations needs. We rely on data in everything we do and our data-driven recovery strategy is no exception. We continuously monitor our portfolios seeking to maximize efficiencies using multi- channel… Show more The Receivables Group is a privately held company that specializes in the purchase of distressed consumer receivables as well as providing 1st and 3rd party solutions to small and medium businesses. We provide our clients with viable debt collection solutions that can be tailored to fit their organizations needs. We rely on data in everything we do and our data-driven recovery strategy is no exception. We continuously monitor our portfolios seeking to maximize efficiencies using multi- channel solutions. Our robust, secure, compliant inventory management system and our vendor network of industry-leading partners fortify our exclusive recovery strategies.As part of the senior leadership team, I was directly involved in firm development, marketing strategies, client support and production management for all team members. A key focus was on driving our contact model development for account mangers and situational leadership development of managers. Show less