Scott Busch Email & Phone Number

Raleigh, North Carolina, United States

Symphony SummitAI, backed by the $1 billion SymphonyAI fund focused on building the next generation of artificial intelligence and machine learning applications across multiple verticals. Our flagship product, SummitAI, is an advanced, modular, ITIL 2011 Certified solution that unifies service management, asset management, and operations management in a single, easy-to-use offering.Enterprises and service providers use SummitAI to dramatically reduce cost and complexity of their IT Management while improving efficiency, productivity, predictability and control. Leading enterprises across business, financial services, insurance, healthcare, IT and consulting, automobile, manufacturing, aviation and education verticals are delivering better user experience while lowering the cost of managing their IT using Symphony SummitAI.

Raleigh-Durham, North Carolina Area

SolarWinds (Samanage) is the Service Success Company, enabling modern organizations worldwide to deliver a superior service experience to their employees. Samanage's enterprise service management software accelerates efficiency and visibility into service requests and delivered across an organization, making it easy to continuously streamline process improvement and greater productivity. Through unprecedented agility and scalability, Samanage gives organizations the ability to rapidly and consistently deliver the services that employees need to get work done. - Website: www.samanage.com- Blog: http://blog.samanage.com- ITSM community: http://community.samanage.com

San Francisco Bay Area

Oversaw all aspects of post-sales customer lifecycle in a B2B SaaS environment for over 50 strategic, enterprise, and SMB accounts worldwide. Compiled health index data to track and report success metrics via quarterly business reviews, developed sales models to promote product adoption and value, updated customers on the product roadmap, provided feedback for product development, and negotiated contract renewals. Built enablement materials, authored external blogs and internal “how-to guides” for best practices, and secured referrals, logo’s, and use cases for future sales. Liaised with cross-functional teams on technical knowledge expansion & product management/feature request escalations.

Wilmington, De

Served as point-of-contact for financial institutions within an assigned territory. Cultivated C-suite relationship to drive revenue and advised customers on products and services to generate sales. Emphasized premium customer service from start to finish throughout the sales cycle resulting in being recognized with multiple “Above and Beyond” awards for outstanding service. Served as product expert while on-boarding new departments and trained new customers on the Stewart website.

Wilmington, De

Managed sales and client relations of top-tier accounts in assigned region within the financial services and real estate industry. Served as central conduit across customers, internal sales, marketing, IT and accounting. Championed Stewart Lending Solutions as a primary SaaS solution and source of mortgage services used by financial services and real estate businesses nationwide.

Austin, Tx

Sales relationship manager charged with obtaining new business development focused solely on growing new revenue from prospective and existing clients. Identified new business opportunities within all channels of the mortgage lending space selling real estate data, analytics, products and services with a strong focus on mid-size and regional lenders. Consistently exceeded sales goals by 8% month over month by building a continuous pipeline of new business.

Austin, Tx

Skillfully maintained a portfolio of regional lenders. Fostering sales through the entire cycle including solution development, RFP, contract negotiation, and closing process. Increased sales growth, resulting in growing business for three consecutive years: 108% of plan in 2006, 132% of plan in 2007 and 128% of plan in 2008.

Austin, Tx

Selected by senior management for a newly created position to build TransUnion’s Sub-Prime business. Teamed with senior sales and operation staff to plan sales growth, positioning TransUnion Settlement Solutions as an excellent choice for complex real estate data used by Sub-Prime leading financial services companies. Worked closely with the Operational Department to deliver continuous quality account support and identify product strategies to build a continuous pipeline of new business.

Recruited to become a National Sales Representative responsible for selling TransUnion’s flood data to real estate and financial services clients nationwide. Generated new business through cold calling, trade show leads and referrals.