Scott Eddy Email & Phone Number

United States

Channel Enablement working with our amazing Cisco Partners.

Chesterfield, Missouri

* Technical Solutions Architect has full ownership and responsibility for leading the technical presales activities.* Providing architectural design expertise to account teams, business entities and partners that support the company’s objectives in a fast-paced and dynamic market.* Possess expertise around Cisco’s entire Enterprise networking Portfolio with an emphasis on the Multi-Domain solutions.* A technology and solutions evangelist responsible for developing winning and innovative Networking platform proposals in high value enterprise opportunities that incorporate both direct and indirect (partner) collaboration solutions.* Help customer/partner technical sales teams craft innovative architectural solutions that drive strategic customer business objectives. Deliver demonstrations and technical proof of concepts for customers to show the value of the Cisco Networking portfolio.* In addition to a sound knowledge of Cisco’s Networking technology solutions and innovation, having a solid understanding of competitive solutions in the market.* Provide strong leadership, vision, and become the trusted advisor to our Partners/customers on Transforming the way people work.* Build and implement a strategy to leverage Cisco to expand the footprint of our Networking technologies.* Communicate to internal business entities, features, functionality and capabilities they would need to address current and future customer/partner requirements.* Articulate and sell the value of Cisco's integrated solution capabilities, describe and articulate how suggested customizations could address customer need, emphasizing long-term benefits and value compared with competitive best-of-breed point products/solutions.* Drive a business outcome selling approach by consulting with customers to demonstrate how Cisco’s Networking portfolio solutions (including Customer Care) can impact their business.

Rapidly promoted through roles as Information Systems Analyst to Sr. Information Systems Specialist to Local and Wide Area Network Specialist and to Lead for IT Voice and Data Communications due to excellence in infrastructure systems support management. Responsible for leading a team of highly skilled technicians in implementing, maintaining and supporting the information technology data and telephony infrastructure in a 24/7 operation. Collaborating in creating network engineering plans, designing, monitoring, and provisioning elements in the telecommunications network. Understanding and applying new technological systems and multiple vendor products to partner with the business to help guide business decisions and align the technology to support their needs and objectives and business development. Conducting employee performance evaluations, creating measurements and Key Performance Indicator calculations to track the effectiveness of the team.

Technical Support for staging of multi-branch office network hardware/software migration. NT Administrative functions including: Add/Remove Users/Groups, Investigate and resolve permission issues, Resolve DNS, DHCP, and WINS problems, Add/Remove servers and workstations from domains, utilize event log and disk administrator for diagnostic and fault tolerance issues. Network Troubleshooting: Troubleshoot Cisco 2900/3500 series switch configurations, Resolve connectivity issues, HPUX, SCO UNIX, and WinNT/Terminal server internetworking issues, Network Hierarchy with PDC/BDC/Workstation.

Lead several multi-person teams on installation/migration projects100% Travel, Scheduling to complete projects within deadlineCustomer Service, End User Training for clients WAN/LAN Installation and Ethernet/Token ring Migration, Network and desktop troubleshooting, Customer Site Survey and Network layout. Performed all aspects of staging PCs and installing on a Windows95/98/NT platform. Modify installation procedure and author Install scripts for clients and technicians. Train other technicians on how to perform installation. Met all project deadlines. Provide phone support for technicians in the field.