Senior Transport Information Manager
Current
May 2022 - Present
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Scott Thompson Email & Phone Number
Senior Transport Information Manager, Transport for NSW
at
Transport for NSW
LinkedIn matched
✓ Verified May 2026
3 data sources
Profile completeness 86%
Current company
Role
Senior Transport Information Manager, Transport for NSW
Location
Eveleigh, New South Wales, Australia
Company size
Who is Scott Thompson? Overview
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Quick answer
Scott Thompson is listed as Senior Transport Information Manager, Transport for NSW at Transport for NSW, a company with 6125 employees, based in Eveleigh, New South Wales, Australia. AeroLeads shows a matched LinkedIn profile for Scott Thompson.
Scott Thompson previously worked as Senior Transport Information Manager at Transport For Nsw and Operational Communications Officer & Acting Operational Communications Manager at Transport For Nsw. Scott Thompson holds Bachelors, Communication And Media Studies from University Of Technology Sydney.
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Transport for NSW
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Profile bio
About Scott Thompson
Bachelor of Communications Graduate presently working as a government communications professional with Transport for NSW. Supported by a qualitative career providing clear communication within multiple operational environments and for several government agencies.
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Scott Thompson's current company
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5 roles
Scott Thompson work experience
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Operational Communications Officer & Acting Operational Communications Manager
Nov 2021 - May 2022
Transport Information Officer
Apr 2020 - Nov 2021
Customer Information Officer
- Experienced in assessing the value and implications of information regarding disruptions and handling conflicting priorities within strict time constraints
- Selected to be a communications representative of Sydney Trains during the operational launch of Metro Trains Sydney, creating communications channels to facilitate information flow to numerous internal Transport.
- Representative of the Customer Information Unit in station visits and Rail Operations Centre presentations, building strong working relationships with internal and external stakeholders
- Thorough understanding of the Trains network, used to develop accurate and timely messaging during disruptions or incidents
Apr 2019 - Apr 2020
Customer Service Attendant
- Provided high quality customer service at the largest and most complex railway station in New South Wales, managing the flow of front-line information during standard working and degraded modes
- Dwell Management Representative - assisted with the creation and implementation of standardized dwell procedures currently used across the network during busy morning and afternoon peak periods
- Mobile Technology Ambassador - educated and assisted colleagues with mobile applications and digital tools to facilitate positive customer experiences
- Provided various means of customer service from a wide range of stations across the network, assisting customers through evolving communications channels and protocols
- Single handedly performed a wide range of tasks for entire stations to ultimately create a positive customer experience
- Experienced working large special events, performing customer service and crowd management in dynamic and energetic atmospheres
Aug 2017 - Apr 2019
2 education records
Scott Thompson education
Bachelors, Communication And Media Studies
Diploma, Public Relations, Advertising, And Applied Communication, Graduated With Distinction
FAQ
Frequently asked questions about Scott Thompson
Quick answers generated from the profile data available on this page.
What company does Scott Thompson work for?
Scott Thompson works for Transport for NSW.
What is Scott Thompson's role at Transport for NSW?
Scott Thompson is listed as Senior Transport Information Manager, Transport for NSW at Transport for NSW.
Where is Scott Thompson based?
Scott Thompson is based in Eveleigh, New South Wales, Australia while working with Transport for NSW.
What companies has Scott Thompson worked for?
Scott Thompson has worked for Transport For Nsw and Sydney Trains.
How can I contact Scott Thompson?
You can use AeroLeads to view verified contact signals for Scott Thompson at Transport for NSW, including work email, phone, and LinkedIn data when available.
What schools did Scott Thompson attend?
Scott Thompson holds Bachelors, Communication And Media Studies from University Of Technology Sydney.
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