Scott Allen Email and Phone Number

What drives me most is the belief that success comes from helping others succeed first. Whether it's supporting customers or collaborating with internal teams to ensure smooth operations, I find fulfillment in being the problem solver. I’m dedicated to helping businesses grow through smarter customer engagement, better segmentation, and efficient issue tracking.My experience spans a wide range of applications and platforms, including:• Manage/Support tracking shipment PRO Labels & Customer PRO Numbers• Support Mainframe Applications and tables: INTERFACE within CIS, and backend support• Intranet and internet support for Freight clients (Navigator and Freight Web)• Worked with Mainframe and Web Generated Reports• Record-keeping systems for freight fuel and electronic invoicing support• Application support for platforms such as Kronos, Truck mate, Via safe, Express Rate, and others• Security and inventory management through M5 applications• Increased proficiency with Windows applications and ticketing systems like ITSM and JiraI’m always focused on providing excellent support, whether it’s within the Business or for Customers, and I make sure every issue is resolved to the best of my ability. My goal is to bring this dedication to backend customer and business support, helping organizations deliver on their promises.If you’re looking for someone with a solid application support background, a customer-first mindset, and a passion for ensuring everything runs smoothly behind the scenes, let’s connect!