Tapped by company leadership to join a select team of Solution Architects chosen to elevate expertise in leading-edge cloud solutions via an intensive certification program. Hand-selected from CS Technology to Accenture’s Cloud First initiative to build the organization’s IT strength to bridge the gap from datacenter to future-state cloud solutions in a highly competitive market.Leading high-performing Application Rationalization team. Assessed and provided modernization recommendations for over 25 applications across multiple Centers and Departments within the CDC. Employed facilitated interviews, assessment criteria, and data analysis to identify and communicate application consolidation and opportunities for further reduction of the IT/application footprint at agency. Evaluated multiple agency divisions for opportunities to consolidate applications and improve system functionality. Grouped division applications by identifying similar system characteristics and comparing across division portfolios. Cultivated recommendations to share with AFS/client leadership and add to enterprise-level visualization of all applications and business functions/capabilities. Provided technical application architecture guidance for 3 teams performing application rationalization assessments.Developed complexity calculator for RAPID+ to assist teams in determining the level of effort hours needed for migration and modernization.

Hand-selected to manage a complex migration and application deployment project, continuing to support the Fiserv account with CS Technology, acquired by Accenture in 2021. Led program planning, objectives, budgets, and reports to administer a high volume of assets/activities. Identified and remediated risks across all levels, providing guidance to project managers to ensure on-target project delivery and deployment. Fiserv contract ended in 2021.Leveraged project leadership abilities, analytical skills, and in-depth understanding of the underlying data to execute a complex migration project which had stagnated for five years during multiple attempts by predecessors.Led the on-time migration of large Excel-based data sets into Power BI (self-taught for the project), enabling ETL (Extract, Transform, Load) resources and providing Office 365-based dashboards and metrics for each department.

Managed PCI (Personal Credit Information) security vulnerability remediation projects for a $16B global provider of payment/financial services technology solutions (Fiserv). Engaged with business units application teams to migrate the client from IBM MessageWay to IBM Sterling File Gateway. Facilitated/scheduled action-planning and status meetings among leadership and teams. Maintained the segment file within SharePoint. Supervised and trained five analysts. Oversaw the high-volume (19,000+) remediation of security compliance vulnerabilities within 18 months.

Recruited to replace three Systems Analysts to facilitate the migration to a new hospital information system (EPIC). Assessed enterprise-wide systems/applications to identify inefficiencies and redundancies, and redesigned department-wide processes. Oversaw back-end IT operations, systems, servers, applications, issue resolution, and quality/process improvement supporting 215+ personnel. Compiled, developed, and consolidated undocumented and dispersed process information of Systems Analysts sourced from SharePoint sites, emails, vendor, etc. Integral in enhancing efficiencies, improving reliability/stability of systems, and resolving quality and productivity problems. Turned around an ongoing issue of system failures averaging once a month to rare, minor occurrences. Strengthened customer knowledge of product and boosted customer satisfaction. Closed 2,000+ service desk tickets in 18 months.

Recruited to replace three Systems Analysts to facilitate the migration to a new hospital information system (EPIC). Assessed enterprise-wide systems/applications to identify inefficiencies and redundancies, and redesigned department-wide processes. Oversaw back-end IT operations, systems, servers, applications, issue resolution, and quality/process improvement supporting 215+ personnel. Compiled, developed, and consolidated undocumented and dispersed process information of Systems Analysts sourced from SharePoint sites, emails, vendor, etc. Integral in enhancing efficiencies, improving reliability/stability of systems, and resolving quality and productivity problems. Turned around an ongoing issue of system failures averaging once a month to rare, minor occurrences. Strengthened customer knowledge of product and boosted customer satisfaction. Closed 2,000+ service desk tickets in 18 months.

Management, strategy and execution of IT infrastructure. Reviewing computer systems, documenting any changes made and making recommendations for improvements. Research and recommend new products, identifying new market opportunities and leading efforts to improve IT processes. Working with management, external vendors and advisors to implement technical projects in alignment with organizational goals and direct the effective delivery of networks, development, and disaster recovery systems and processes. Prepare financial budgets and present proposals for capital projects to senior executives.

Selected to identify new opportunities and close sales of outsourced IT solutions (licensed hardware and systems monitoring/management services) for a technology consulting firm providing Business Information Technology Solutions (BITS). Qualified prospects, developed proposals, delivered presentations, negotiated contracts, and forged relationships to facilitate the first-phase turnaround of a struggling company with negative revenues.

Progressively advanced over six-year tenure in recognition of performance excellence. Joined GE as a System Configuration Manager, promoted to Team Leader, and subsequently selected as Project Manager charged with directing system integration of the RIS (Radiology Information System) and ancillary systems for nationwide hospitals and clinics. Oversaw system assessments and virtual server configuration. Liaised among customers and third-party vendors to meet hardware deployment project timelines. Regularly interacted with customers to assess technical readiness and orchestrate resources, installation, and issue resolution. Oversaw final patch build and customer deployment across the U.S.

Provided direction to a team of developers and engineers in development and execution of improvements to the GE Centricity RIS, serving as the primary point of contact for internal departments/personnel and external customers. Oversaw application development of systems, product improvement, and bug fixes. Managed upgrade schedules, liaising among the support center and regional project managers. Provided technical support for pre and post "go-live" process.Key Impact:• Implemented 22 multi-server application upgrades in 12-month timeline, teaming with cross-functional groups, i.e. Helpdesk, Database Administrators, Interface Engineers, to deploy latest version of end-of-life product.• Instrumental in reducing operating costs while concurrently boosting customer satisfaction by ensuring timely deployment of the most recent software version, reducing issues/questions and the need for Helpdesk support.

Managed system configuration to ensure on-time deployment in alignment with project goals, cross-functionally collaborating with customers, applications trainers, HIS (Hospital Information System) and RIS (Radiology Information System) database teams. Performed data gathering, scrubbing, loading, and post-deployment support/enhancements. Participated in site work-flow discussions with deployment team. Estimated product availability to meet revenue goals.Key Impact:• Integral in realizing revenue targets in tandem with Sales team by providing accurate volume estimates to meet delivery goals, as well as identifying opportunities to introduce new product lines and upsell existing products.• Improved productivity by executing installs of radiology information/image storage systems ahead of schedule.• Contributed to enhanced product releases by teaming with developers to identify process improvement areas.