Scott Feldman

Scott Feldman Email and Phone Number

Leadership & Life Coach | IT Leader & Customer Advocate | Mission-Driven, People-Focused, Execution-Oriented | Bringing Clarity to Complexity | Team Builder | Devoted Dad, Avid Hiker, Subpar Gardener @ Public Partnerships | PPL
boston, massachusetts, united states
Scott Feldman's Location
Atlanta Metropolitan Area, United States
Scott Feldman's Contact Details
About Scott Feldman

Mission-driven and people-focused, I view myself as a servant of those I lead in 2 ways:• IT/PMO Leader - Aligning technology and project teams around business needs and goals to deliver what is most important.• Leadership and Life Coach - Guiding others to clarify what is most important and create practical plans to execute on their goals in the whirlwind of real life.IT/PMO LEADERSHIPI am a senior leader with a record of leading teams to deliver business-critical IT projects and services within financial services firms with $3 billion annual revenue. I have been particularly effective in maturing support and operations capabilities, implementing context-appropriate governance, and aligning internal and external stakeholders.I do this through a relentless commitment to the mission (our why), the team (no egos), and the truth (the actual situation).As a result, my organizations were ready to operate under significant regulatory changes, open new channels of business, and reduce technology costs all while increasing employee engagement. My strengths include strategic planning, team development, organization and administration of complex initiatives, customer service and communication.LEADERSHIP COACHI have coached business and technical leaders at all levels below the C-Suite since 2021. The goal is not to tell them what to do as a consultant, but to help them work through their challenges and opportunities in such a way that they develop their own skills, knowledge and capacities. The end result is not only problems solved and goals achieved, but an expanded leadership "bucket" from which to draw and build upon.Common topics include:• (EQ) Emotional intelligence• Conflict and difficult conversations• Managing change• Burnout• Goal setting• Priority and time managementLIFE COACHI believe that most men want to leave a significant impact in the lives of those they love. The challenge is the whirlwind of life that conspires against us to keep us distracted, discouraged, or disqualified. I help Christian men discover their unique purpose with God, become the man they long to be, and make an impact in the lives of those who matter most through Spirit-led discovery, intentional life planning, and personalized execution.Common topics include:• Calling and purpose• Work life balance• Spiritual disciplines and practices• Relationship with God• Relationship with wife and kids• TransitionsCONTACT INFO• IT & Business Related: scottbfeldman@gmail.com or LinkedIn DM• Coaching: scott@210coaching.com or LinkedIn DM

Scott Feldman's Current Company Details
Public Partnerships | PPL

Public Partnerships | Ppl

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Leadership & Life Coach | IT Leader & Customer Advocate | Mission-Driven, People-Focused, Execution-Oriented | Bringing Clarity to Complexity | Team Builder | Devoted Dad, Avid Hiker, Subpar Gardener
boston, massachusetts, united states
Website:
publicpartnerships.com
Employees:
245
Scott Feldman Work Experience Details
  • Public Partnerships | Ppl
    Director, Project Management
    Public Partnerships | Ppl Sep 2024 - Present
    Atlanta Metropolitan Area
    Establish a new enterprise PMO for PPL to bring executive level governance over key initiatives, with a focus on execution. Report to the VP of PMO.
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  • Eagle Center For Leadership
    Leadership Coach
    Eagle Center For Leadership Jul 2021 - Present
    Atlanta Metropolitan Area
    Coach leaders and managers from Fortune 500 companies and multiple industries toward greater impact, effectiveness, and enjoyment in their critical leadership and management roles.
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  • 210 Coaching
    Owner And Coach
    210 Coaching May 2014 - Present
    Georgia, United States
    Helping young professional and mid-career Christian men navigate the "What's Next" question through professional-grade coaching rooted in biblical principles and Christian leadership research.
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  • Homestar Financial Corporation
    Director Of Services Delivery
    Homestar Financial Corporation Sep 2021 - Jan 2024
    Atlanta Metropolitan Area
    Delivered strategic transformation to national residential mortgage lender by designing and implementing new project, product, and portfolio management practice. Engaged all management layers to develop a right-sized solution and manage change to the organization, including IT. Developed a new team of PM’s and BA’s to deliver projects and continuously improve delivery based on customer feedback.• Regularly engaged C-Suite to align portfolio with executive priorities. Produced weekly reporting on all IT initiatives for distribution to all executives and company management.• Created financial analysis standards with CFO and developed solution comparison approach to evaluate contracts against business, financial and technical requirements.• Led project team (Security, Compliance, Risk) to create program to comply with updated GLBA Safeguards Rule, including updated policies and technical controls, for board approval.
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  • Homestar Financial Corporation
    Director Of Information Technology
    Homestar Financial Corporation Sep 2019 - Sep 2021
    Greater Atlanta Area
    Refocused IT on customer service and value delivery by reworking internal processes and replacing core tech platforms based on business feedback. Built and delivered business cases to C-Suite for all major purchases, reporting regularly on spending targets.• Led multi-year strategy to transform Homestar’s digital work environment through Citrix Workspace (VDI), Nutanix (HCI), Microsoft 365, new datacenter space, and Ring Central while retiring and recouping costs from legacy systems. Reported to C-Suite on spending targets.• Led engagement with IaaS vendor to recoup costs for outages while negotiating a controlled but accelerated termination of services, despite unfavorable contract, due to vendor failures.
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  • Homestar Financial Corporation
    Governance, Communication, And Customer Success Manager
    Homestar Financial Corporation Apr 2018 - Sep 2019
    Greater Atlanta Area
    Enhanced IT value delivery to national mortgage lender through right-sized governance structures, contextual communication, and a relentless commitment to customer needs. Changed from contract to perm after 6 months.• Developed and implemented change management to speed the safe development of infrastructure, application, data, and security platforms.• Led major incident resolution to quickly assess and communicate business impacts, involve the right parties, and produce actionable root cause analysis to reduce future risk.
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  • Primary Capital Mortgage, Llc - Nmls Id #3076
    Technical Solutions Director
    Primary Capital Mortgage, Llc - Nmls Id #3076 Jun 2015 - Mar 2018
    Greater Atlanta Area
    Delivered critical IT projects, managed IT project portfolio, and oversaw IT service delivery for national residential mortgage lender ($1.9 billion annual revenue). Communicated IT service status to business and led major incident resolution efforts.• Delivered new B to C website alongside brand relaunch to provide digital marketing capabilities to new consumer direct business channel. Led teams responsible for website buildout (Sitecore), infrastructure installation (Azure), and integration with Salesforce CRM for sales leads. Implemented vendor-managed infrastructure support and managed all future site enhancements. Led PCM’s engagement with digital marketing vendor for launching and tracking digital ad campaigns.• Successfully delivered critical capabilities through several integrated projects to comply with the federal TRID regulation deadline. Solution involved creation of a new customer portal in Salesforce, upgrades of loan origination system, integration with new taxes & fees service API, and enhancements to PCM’s wholesale broker website.• Delivered in-place phased renovation of office space for entire company without loss of business productivity despite demolition/construction, furniture replacement, and total network rewiring.• Enforced new SDLC governance in all development efforts, eliminating undocumented changes and increasing product quality through testing, managed deployments, and service transition to support.• Produced weekly executive reporting on IT projects and operational KPI’s to maintain business-IT alignment.
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  • Generation Mortgage Co.
    Technical Solutions Manager
    Generation Mortgage Co. Sep 2014 - Jun 2015
    Greater Atlanta Area
    Set strategic direction of loan origination system in coordination with business steering committee for national reverse mortgage lender and servicer ($5.7 billion portfolio). Led product team (developer, admins, BA, system analyst) to deliver system enhancements and manage application support.• Eliminated a multi-layered application problem costing 30 minutes of lost productivity per employee per day by leading cross-functional problem resolution team (networking, security, appdev, support).• Rehabilitated caustic relationship between IT and SaaS vendor, increasing responsiveness and quality of support to the application team for the loan origination system.
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  • Generation Mortgage Co.
    Senior Systems Analyst
    Generation Mortgage Co. Apr 2013 - Aug 2014
    Greater Atlanta Area
    Created and executed support processes for loan origination system; trained and directed junior system analyst in managing support to user community of 250 internal staff and over 2000 external customers.• Developed and implemented process and procedures for accepting application change requests from the business to ensure accurate prioritization of requests based on cost-benefit analysis.• Created ITIL-based application support processes and procedures for the loan origination system, training website, and iPad app resulting in the operation of a new IT support team handling ~335 new tickets per month. Reconfigured existing phone, email, and ticketing systems to handle support requests, resulting in a net-zero increase in technology cost to GMC.
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  • Techbridge
    Manager, Knowledge Center
    Techbridge Aug 2010 - Feb 2013
    Greater Atlanta Area
    Led help desk team to deliver managed IT services to 34 companies and 600 end-users; team responsibilities included desktop support and basic server and network administration.• Implemented SaaS ERP system to integrate support, project management, and accounting activities; created a comprehensive sales and service delivery process for the organization to increase overall efficiency and consistency.• Transformed an informal help desk into a formal service desk with service level management, incident/problem/event management and tiered support strategies to handle a support volume of ~725 phone calls and over ~1500 incoming support events per month.
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  • Metanoia Church
    Assistant Pastor
    Metanoia Church Jul 2005 - May 2010
    Ellicott City, Maryland
    Designed and Implemented small group programs dedicated to personal growth and community service. As a member of the leadership team, I helped lead the church from inception through organizational growth by developing mission, vision, and values to execute through strategic goals and programs.• Facilitated growth of church members through large group teaching and one-on-one coaching.• Trained volunteer leaders of small groups to lead groups in defining their vision and service goals.
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  • Crosspointe Community Church
    Interim Student Pastor / Pastoral Intern
    Crosspointe Community Church Jul 2004 - Jul 2005
    Atlanta Metropolitan Area
    Planned and led a summer program for student spiritual development. Assisted pastoral staff with research, planning, writing, and desktop publishing.
  • Samford University
    Student Manager - Academic Computing Labs
    Samford University Feb 2003 - May 2004
    Birmingham, Alabama, United States
    Trained and managed student lab assistants to provide help desk support to 4,000 faculty, staff, and students spread across 7 different lab locations. Trained 25 students in help desk and customer service practices. Directly managed performance and schedules of 8 student lab assistants.
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Scott Feldman Skills

Leadership Management Program Management Project Management Strategy Networking Training Strategic Planning Process Improvement System Administration Customer Service Public Speaking Itil Coaching Nonprofits Leadership Development Team Building Team Leadership Teaching Non Profits Community Outreach Entrepreneurship Account Management Active Directory

Scott Feldman Education Details

  • Samford University
    Samford University
    Double Major In Journalism/Mass Communication & Psychology
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  • Southern Baptist Theological Seminary
    Southern Baptist Theological Seminary
    Missiological Emphasis

Frequently Asked Questions about Scott Feldman

What company does Scott Feldman work for?

Scott Feldman works for Public Partnerships | Ppl

What is Scott Feldman's role at the current company?

Scott Feldman's current role is Leadership & Life Coach | IT Leader & Customer Advocate | Mission-Driven, People-Focused, Execution-Oriented | Bringing Clarity to Complexity | Team Builder | Devoted Dad, Avid Hiker, Subpar Gardener.

What is Scott Feldman's email address?

Scott Feldman's email address is sc****@****ail.com

What is Scott Feldman's direct phone number?

Scott Feldman's direct phone number is +167899*****

What schools did Scott Feldman attend?

Scott Feldman attended Samford University, Southern Baptist Theological Seminary.

What are some of Scott Feldman's interests?

Scott Feldman has interest in Casinos, Collecting Antiques, Exercise, Sweepstakes, Home Improvement, Collecting Art, Reading, Gourmet Cooking, Sports, Food.

What skills is Scott Feldman known for?

Scott Feldman has skills like Leadership, Management, Program Management, Project Management, Strategy, Networking, Training, Strategic Planning, Process Improvement, System Administration, Customer Service, Public Speaking.

Who are Scott Feldman's colleagues?

Scott Feldman's colleagues are Daniela Boitel, Niketa Patwardhan, Stephen Weiseman, Jeffery Dowell, Mary Martinez-Smith, Katrina Persinger-Maddy, Jenniffer Wilson.

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